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Best Buy

  1. Delaware
  2. Delaware Electronics Store
  3. Wilmington Store

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Best Buy - Concord Pike

Address: 4807 Concord Pike, Wilmington, DE 19803, USA
Phone: (302) 477-0305
State: Delaware
City: Wilmington
Zip Code: 19803


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 8:00 PM

Update Info
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Reviews
I despise Best Buy! While I am grateful my husband bought me a smart watch for Christmas, I am sad he got it from Best Buy. He purchased it in SC before Christmas at a great price. When I chose to exchange it for a different style at our local store in DE after Christmas they refused to honor the sale price and I had to pay full price ($70 more) and the protection plan increased by $10. Three days later I found it on sale at Best Buy ($50 less with a $10 cheaper protection plan) and went in the store for their price match guarantee. They credited the $50 but had to give me a $10 gift card for the protection plan difference. WHY??? The associate said the system didn't automatically allow the $10 protection plan credit so she could not credit it back. I HAD to accept a store gift card. This is just ONE MORE reason I have chosen to no longer shop at Best Buy. Their horrible customer service, terrible return policy (14/15 day window) and awful rebate offerings. I have had nothing but trouble with them over the last 15 years and will make certain to never shop here again and never accept a gift from here again. In today's retail settings many other companies offer impeccable customer experiences. I choose to spend my money with any one of those retailers from now on.
7 years ago (03-01-2018)
They were very helpful and pleasant and very informative. We got what we needed and intend to go back March 2 for another item we checked out this visit. A FANTASTIC Place to shop!
7 years ago (18-02-2018)
Bought a high end laptop needed for heavy duty processing from here. The associate was very patient and new what I needed the laptop for, which helped with targeting products. I had an idea based on online research, but online vs. in store didn't match up all the way, which I blame on Best Buy corporate rather than the store.
7 years ago (06-02-2018)
Always very accommodating and patient. I'm the most indecisive persons on the planet and they take their time explaining all the different technology even when they know I won't be completing a purchase. And checkout was fast.
7 years ago (12-03-2018)
Had a great experience here. Found a good deal on a pair of monitors. The associate that assisted my was an HP employee but answered questions on all the brands not just his own. And he answered a bunch of questions on laptops just for my information as this purchase will wait until next year. But I will be back to buy it.
8 years ago (17-12-2017)
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