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Reviews, get directions and contact details for Bicycles Inc

Address: 2105 W Southlake Blvd #225, Southlake, TX 76092, USA
Phone: (817) 488-2000
State: Texas
City: Southlake
Zip Code: 76092


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 1:00 – 5:00 PM

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Reviews
Dave, Scott, and Rick are all good guys. Very helpful and really go out of their way to assist repeat, loyal customers. It gets busy at times, but it’s worth being patient with them getting around to help you. Buying a bike is not a run in and out ordeal so it takes time for the staff to find the right bike and size, which this shop knows!
7 years ago (08-02-2018)
My son and I feel like like we were snubbed. I guess we didn't pass the Southlake test. We were looking for a price point lower than the, crocs wearing salesman, was willing to work with us. Ironically there were a few used bikes that were displayed at our price point. I did like one of the bikes but did not feel compelled to find the croc salesman or anyone for that matter. Sales relationships and customer bases are built with the idea everyone wants to return to your place of business feeling important no matter what your price point is. If you want good service here start at a lofty price point and work your way down to the used bikes. They need a ride too.
7 years ago (22-01-2018)
The associates we extremely friendly and helpful and did a wonderful job helping me and my wife find the perfect bike!
7 years ago (03-02-2018)
Walked in walked around for 10 Minutes and no help walked back out went to another bike shop and spent my money. Horrible service.
7 years ago (05-03-2018)
Wow!! I will never go to another bike shop. This place is unbelievably awesome -- as opposed to the national chain with a bike shop in it down the road that I made the mistake of using previously. Understand that I am a bicyclist the way a kid with an Easy Bake oven is a cook. I don't know what I'm doing and I'm ripe for being taken advantage of. So first what happened at the other place, so you can understand how great this place is: I took my wife's bike into the other one. It had been sitting around and needed obvious attention. Rather than helping me find the cheapest solution -- they up-sold me and talked me into the most expensive option they had. So long story short, after my "discount" I walked out over $300.00 poorer and had to wait several days for the bike. Now to my experience with Bicycles Inc: When I got my new bike from an online vendor, I found that it needed some adjustments. Since the only word I know in the world of bicycle repair is "tune-up," I walked in with my bike, went up to the service counter and told them that my bike was not shifting properly and that I needed a tune-up. The gentleman looked at my bike, and rather than just saying okay, he told me that all I needed was an adjustment to my derailers. He also told me that he could do it while I wait. When I was done shopping for a helmet -- something that they also did not up-sell me on -- the man at service told me that I only needed an adjustment on the front one. The bill for the adjustment was only $15.00!! I could say several other great things about this place, but the short version is this: They are very honest, patient, and helpful. I highly recommend them, and especially Service Manager Jose Galvan, the one in service that helped me and did not take advantage of my lack of knowledge.
8 years ago (18-06-2017)
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