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Reviews, get directions and contact details for Playtri Ft.Worth-Alliance Bike & Triathlon Store

Playtri Ft.Worth-Alliance Bike & Triathlon Store
Address: 3409 N Tarrant Pkwy Suite 109, Fort Worth, TX 76177, USA
Phone: (817) 562-2453
State: Texas
City: Fort Worth
Zip Code: 76177


Opening Hours

Monday: Closed
Tuesday: 11:00 AM – 7:00 PM
Wednesday: 11:00 AM – 7:00 PM
Thursday: 11:00 AM – 7:00 PM
Friday: 11:00 AM – 7:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 12:00 – 5:00 PM


related searches: Playtri Westminster, Playtri alliance, Playtri Fort Worth, Playtri Triathlon, Playtri Round Rock, Triathlon bike Stores, Playtri Fort Worth Triathlon 2022, Playtri Middleton
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Reviews
Weather you are a newbie, a weekend warrior (like me) or a long distance super fast young gun they can help you with anything. When I had mishap with my bike and had to be sent it back to the manufacturer they took care of everything and keep me posted on what was going on. Took it apart and then put it all back together just like new. Even thought they didn't sell me my bike. Very helpful staff of experts that can talk to you at your level. I suggest you drop by and visit them if you need a bolt or a whole new bike or just get some information.
7 years ago (25-02-2018)
I do not recommend this store. I went in looking for a bicycle for someone else and found a potential used bike. The bike was a nice brand, but: it was used and probably about 4 years old and $80 overpriced, the bearings were cup and ball, not modern sealed bearings, and it was quick release only even though it was a hardtail mountain bike. So, I had some questions to put my mind at ease: Is there any room to move on the price? Answer: No Is there a return period? Answer: No, it's not a brand we carry Can I put sealed bearings in the hubs? Answer: We'll have to call the manufacturer and our parts supplier to find out. Check back with us tomorrow. I checked back the next day. They said, Kogel, the only brand of bearings they carry, didn't know if they had any that would fit, the Felt website doesn't say what size they are, and the only way they can find out is to disassemble the hub. They never called Felt, if they had, Felt would have told them the information I needed to know. They also said, "pay $35 to to have us rebuild the hub and we can tell you". They did not want to take the 10 minutes they would have needed to open one side of the hub and take measurements. They also reiterated, "it's not a brand we carry." Morale of the story, you might as well save money and buy from Craigslist, a factory direct bike sale website, or another bicycle shop off in the local area that actually tries to answer your questions regardless of if it's a manufacturer "they carry". BTW Playtri, you do carry it because you are selling it. They lost a customer, the other bike shop in the area also charges less for service and is better informed, they will continue to have my business. If a bicycle shop expects to stay in business in the modern tech age, they need to be able to provide something that a 20 second Google Search doesn't. EDIT - The response below from the owner appears untruthful. Bicycle Blue Book is what I used to see that the bike I was interested in had a MAX value approximately $80 below what they were charging. Another bike shop in the area charges $30 for FULL hub rebuilds, not just going in and measuring one bearing, which this shop wanted $35 for. BUYER BEWARE.
7 years ago (24-03-2018)
Super friendly and knowledgeable staff! Very customer experience oriented and not just focused on making the sale! I would recommend over any other bike shop around. Jason runs a great shop with great employees.
8 years ago (09-10-2017)
Really nice people. I hope they are truly successful in their store.
7 years ago (15-03-2018)
Super friendly staff, especially Todd, that made for a great buying experience! I’ll definitely be back.
8 years ago (30-12-2017)
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