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Reviews, get directions and contact details for Biltmore Hotel and Suites Santa Clara Hotel

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Visit our website! http://www.hotelbiltmore.com

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When in Silicon Valley, stay at the Biltmore Hotel and Suites! Hotel features 263 guest rooms, including 134 two-room suites, plus two restaurants, lobby Starbucks coffee bar, fitness center, heated outdoor pool, & much more.

The Biltmore is also the perfect location for your Silicon Valley meeting or event! The hotel has 12,000 total sq. ft. of flexible event space.

Address: 2151 Laurelwood Rd, Santa Clara, CA 95054, USA
Phone: (408) 988-8411
moc.eromtlibletoh@ofni
State: California
Zip Code: 95054


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Reviews
The Biltmore staff has been very kind, but we switched rooms because the room on the lower level, more motel like with the door taking you directly outdoors, was located right by the housekeeping main area. We were woken up all night as their carts clanked along the sidewalk outside. The room looked minorly updated with new flooring, but our friends stayed in a room in the tower part of the hotel and it was much more up to date. (Their ac, however, didn't keep the room cool.) Our new room had an ac water leak (that the staff did come fix) and the television frequently had no signal. We requested more pillows and towels and the staff wouldn't bring the correct amount. We tried to call the front desk to request them again and our phone didn't work so we had to make another trip to the front desk. The included breakfast was fine but nothing over the top. It costs $12.99/person and you are formally seated by someone. You get our own food, buffet style. The food included was very much reminiscent of a continental style breakfast.
8 years ago (13-09-2017)
Garrett will help you out with anything you need at the front desk! Very friendly and accommodating. Jocelyn in the restaurant is a positive and helpful face every single morning and I've been back 3 times! Great staff, simple hotel with a pool, solid wifi, clean rooms and a simple breakfast menu.
8 years ago (24-10-2017)
Stayed here on a business trip for 2 nights. The hotel is older, and in a more "industrial" area. My room was actually located in the low-rise part of the hotel. It was more set up like a motel (the door opened to the outdoors). The room had been re-modeled, and was generally nice. They appliances and ac were a bit older. There was a small pool. The exercise room was small, but had several treadmills and an elliptical. The price seemed a bit high (but probably normal for the area). The included breakfast was nice. Overall, this would not be my first choice if I return, but I would stay here again if needed.
8 years ago (29-07-2017)
This is an awesome hotel. Very friendly and beautiful atmosphere. For all age groups... The staff goes out of their way to make sure that your stay is comfortable and to your liking.... I would definitely stay at this hotel again. When I get to go back to sunny California..
8 years ago (01-08-2017)
Loud! Way more jet and road noise than I expected. Room had tiles instead of carpeting which I guess helped it stay clean but did not help the noise level. Also room opened directly to the outside without any hall way which also again did not help the noise level. The furniture was nice with marble countertops Looks like an old place from the 50-60s that someone tried to shine up with a moderate remodel 10 years ago Finally the room was very small with just enough room for king sized bed and a chair.
8 years ago (28-09-2017)
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