Bode Floors

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Address: 9469 Baltimore National Pike, Ellicott City, MD 21042, USA

Phone: (410) 750-6080

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State: Maryland

Zip Code: 21042

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Reviews

I would not recommend Bode....I had tiling done in the wash room and two bathrooms. Sent two people...language barrier and had no toilet for over 24 hrs due to grout being done and plumber would not proceed till it had time to dry. Sales person wasn't on top of things! She also didn't have any trimming set up for this project, had to find someone to come out and get it done. This was last year. Decided to take a break after this disaster!

A week ago I had laminate installed, looks good, but ran out of material. Had another sales person to help me with this project, since it was a disaster the last time. I was disappointed though this time, because salesperson never called to set up time to finish project and workers showed up this morning at 8 am...no notification...was on my way to work!  My apt time should have been set up for after 1:30. Not surprised at all! I guess once they have your money, they don't care.

 10 years ago (29-09-2016)

I would not recommend anyone with elderly parents to use them, they thoroughly ripped them off in price, sent unskilled installers, took forever to complete the job, broke their oven door handle and still have not resolved it, tried to tell them there was an additional charge for floor removal but it was in the contract plus they don't return my phone calls when I try to resolve it.  Very disappointed that they are not treating my parents right when they Bode prides themselves on customer service.  They also told my parents they needed to remove furniture so my parents rented a pod and paid extra for people to load all the furniture and then they still complained about the few pieces that were in the house.  I would never and do not recommend them for any reason.

 10 years ago (29-09-2016)

We recommend you pass on CB Flooring. It seems they're only interested in selling / installing carpet ... not providing follow-up customer service.

CB Flooring (formerly Standard Carpet) was very interested in my satisfaction when they installed my carpet in 2002. However, the carpet soon buckled all throughout my house in 2003 and we had to pester Standard Carpet to fix it. After several repairs throughout 2008, we'd had enough and removed the carpet upstairs in favor of hardwood floors.

We kept the Berber carpet in the basement and damaged a 1' x 1' section. We called CB Flooring six times in eight weeks to arrange a home repair. They say they'll call us back to schedule a time, but they keep blowing us off.

If you want carpet, CB Flooring will give you carpet. If you want customer service ... forget it.

 18 years ago (04-02-2009)

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