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Reviews, get directions and contact details for HeartLands Village at Ellicott City

Address: 3004 N Ridge Rd, Ellicott City, MD 21043, USA
Phone: (410) 461-9494
State: Maryland
Zip Code: 21043


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Reviews
The facility is clean and beautiful, lovely grounds, very good location with easy access to major highways and the area medical system. The restaurant-style dining offers very good food, excellent service, and everyone tries very hard to please the resident. Special activities are offered every day including games and social gatherings. There are numerous doctors for a variety of specialties on staff, all friendly and offering good, personalized care. Questions one has about one's parent are addressed quickly and one is kept up-to-date on all issues;
8 years ago (13-06-2017)
As a community home care provider, I have enjoyed working with the residents and the staff at Heartlands for the last few years. The Heartlands community and their team consistently strive to provide a premier resident experience! There are a lot of resident activities which engage and foster socialization amongst the residents. We look forward to continue to work with Heartlands!
8 years ago (17-04-2017)
My brother entered Heartlands Ellicott City about five weeks ago. He was unable to manage his health at home, nor could he manage all the household responsibilities. He was overwhelmed and in poor health. I, had been managing every aspect of his care, which was more than a small challenge. He was dreadfully lonely and did not go out very often. When we moved him to Heartlands I was hopeful, but never dreamed he would do this well. After PT 2 - 3 times a week, correct meds on time, physical assessments frequently by the NP and healthy meals on a regular schedule my brother is transforming He has people to talk to, eat with, even joke around with . He is happy, engaged in life again, meeting people, becoming involved and coming back to life. He asked me to write a letter to thank all the people at Heartlands for" giving him his life back". I can finally relax knowing he is receiving excellent healthcare when needed. He has the same nurse 5 days a week. The continuity is so important,. She knows him well and detects any change and communicates regularly with me.. The secretary in the wellness center ( Angie) has gone over and above to help us. I was exhausted and overwhelmed when we first came and no matter what the problem she always helped me find a solution, and did so with compassion and respect. Nothing was ever too much trouble. The nursing staff I have identified have taken over Ed's care and communicated with me every step of the way. I cannot tell you what a joy and relief to know my brother is in competent hands. Yesterday I had lunch with him and a lovely visit. I was just his sister, no longer a stressed out caregiver My brother and I want to express our attitude to every employee at Heartlands. Their upbeat, respectful attitudes make living there a pleasure. It is no longer "a home" it is my brother's home, where he is happy and physically stable. Worries about the day to day responsibilities are gone and he can just enjoy life now. We thank you for the bottom of our heart. Being a nurse over 30 years my standards are set high, as are my expectations. Heartlands you set the bar high and more than met expectations and high standards. Job well done! Jeana Lovelace
8 years ago (20-04-2017)
The Heartland is a wonderful place. I have lived here since April 2013. I love the place because of all the activities, because of the warm reception that I received, because of all the friendly people that are residents here, and simply because it's very comfortable here.
11 years ago (18-11-2014)
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