Body Pros

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Address: 18288 US-11, Watertown, NY 13601, USA

Phone: (315) 788-3584

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State: New York

Zip Code: 13601

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Reviews

These guys do decent work. Have had to have my car fixed twice in a year because of people hitting my car while parked. Body Pros always does exceptional work and can match the paint job no problem. I give 4 starts because I bought a detail while it was in and it was pretty expensive, and not too my expectations. I was like a quick rub down with a rag and vacuum.

 8 years ago (26-05-2017)

Dropped my WRX off after hitting a deer.  Repair was done sooner than expected. I like that they can send updates, it let me know my car was actually getting worked on and not just sitting around. They even flattened my license plate back out for me. Customer service was good. 
My only complaint is that they washed my car off, but I wax my car; so now it has spots all over it from the wax. I wish they would have just wiped it off or left it alone.

 8 years ago (11-08-2017)

Horrible job at repairing my 2014 VW Passat - doors didn't unlock after they took it in & gave it back with old parts that insurance covered for new parts..

 7 years ago (14-09-2017)

I just wanted to reach out and tell you what a fabulous job your staff did with my recent detailing. My 2008 Honda Accord was brought in by my husband on 8/23.  It was in sad shape.  Not really sure what I expected with a full detail, but when I got home I was amazed at the job you did!!  If it hadn't been for the wear and tear on the upholstery from over the years, I would have sworn I was driving the car new off the lot!  I am so very impressed with your thoroughness and appreciate all the attention to the details!!  I am spreading the word of your excellent service and will definitely be back!!!  Thank you so much!!

 9 years ago (26-08-2016)

Horrible! I brought my vehicle there to have the front end damage fixed. About 4 weeks later I get a call that it's done. When I picked my vehicle up, it was some what dark, so everything looked okay. The next day, thankfully it was sunny, I noticed that the new paint had scratches on it, the front grille was loosely attached to the point of coming off, my newly done paint stripes were already pealing, I paid out of pocket to have the paint buffed out, only to discover it was not done and the "new" headlights I paid for had scratches and the lower part of the headlight was not even changed out. I went back there the next business day to have the manager tell me, oh the grille issue is an easy fix, I'm thinking to myself if its such as easy fix why was it not done the first time. Here's the kicker, after arguing with the manger about the headlights, he had me drive the car to the back to have the grille reattached. So he has one of the workers bring out 'old' lower part of the headlight from the car. As it actually turns out the 'old' lower part of the headlight was the new one that was never put on the vehicle.   

So I drop off the car to have the issues fix. A few days later, when I went to pick up the car the side facing the sun looked good , thankfully right before I drove off the lot, I remembered I did not see the other side yet. So when I turned around, that side of the vehicle was not even touched. So at this point, I had to drop off my vehicle again. 

So all I can say about this place is that it is horrible, I' am never going back. I should not have had to drop off my car three times, for the things that should have been done correctly the first time. On that final note, if you paid them to have something done, make sure that they actually did it. 

 9 years ago (28-12-2015)

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