Mr Tire Auto Service Centers

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Address: 1219 Arsenal St, Watertown, NY 13601, USA

Phone: (315) 786-1000

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State: New York

Zip Code: 13601

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Reviews

The moment I walked into the place I had a gut feeling I should turn around and walk out. The shop would most likely fail most environmental, fire ,heath, and safety regulations. I purchased 4 new snow tires and an oil change and I left with the wrong type of oil and some serious scratches to my rims. The shop did offer to drain and replace the oil. Initially I accepted the offer however, once I was put in cue behind other customers I decided to refuse the offer. Not to mention I didn't have confidence they would correct their mistake without additional issues.

 7 years ago (07-12-2017)

Both of my headlights blew and they were able to squeeze me in before closing on thanksgiving weekend. So much gratitude for these guys, exceptional customer service.

 7 years ago (25-11-2017)

Awesome service and good pricing

 7 years ago (03-12-2017)

Extremely helpful staff, quick service. They even looked at my tires to make sure I can use them this winter.

 7 years ago (05-10-2017)

Purchased 4 new tires, got oil change and NYS inspection last weekend. I had a difficult situation with my inspection (OBDII computer issue)
I was in on both Sat and Sun and was blown away by the superior service James provided. 
As a former manager of a Dunn Tire store, I have an understanding of this business and the often demanding (and often thankless!) workload involved. 
Business in the store on Sat was very, very heavy and James did a tremendous job juggling the various duties of advising customers, handling constantly ringing phones, overseeing shop progress/issues and never missed a beat. He quickly recognized that my inspection situation was going to be tricky and gave me options and recommendations. He worked with me and what started on Sat was resolved on Sunday (yes they're open Sundays)
The price I paid for my services was very fair - Most places seem fairly close on prices these days. The service I received was beyond a doubt their "competitive advantage"
Mt Tire is very fortunate to have a skilled, personable and dedicated employee like James. Great people make great companies - kudos for a job so well done

      
      
      
 8 years ago (22-05-2017)

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