facebooktwitterpinterest

Reviews, get directions and contact details for Brookstone

Brookstone
Address: 6401 Bluebonnet Blvd Ste #1034, Baton Rouge, LA 70836, USA
Phone: (225) 769-4250
State: Louisiana
City: Baton Rouge
Zip Code: 70836


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

Similar places near
Sears Sears 96 meter DO NOT SHOP ONLINE AT SEARS I ORDERED SOME EARRINGS FOR CHRISTMAS SELECTED SHIP TO ST...
Apple Mall of Louisiana Apple Mall of Louisiana 219 meter Made appointment for iPhone 6 battery replacement like the rest of the world and drov...
hhgregg hhgregg 261 meter Sold me a perpetually broken computer. Every few months, erases all data and software...
Best Buy Best Buy 433 meter I dont like not being trusted enough to carry my own $300 item to the cashier.....as ...
Conn's HomePlus Conn's HomePlus 4 miles Michael C. was great! It’s oted to come in to see exactly what i wanted and i ended u...
E T Electronics E T Electronics 4 miles Have had multiple power jacks replaced on laptop motherboards, several tv's repaired,...
Computer Heaven Computer Heaven 4 miles This is the third time I've been to Computer Heaven for assistance...as usual, the se...
Best Buy Best Buy 5 miles Best experience! I went into the Best Buy store on Millerville last night to pick up ...
Ralph's Industrial Electronics Ralph's Industrial Electronics 7 miles Great prices very knowledgeable about electronics and dc power
Southern Electronics Southern Electronics 7 miles Helpfull friendly staff willing to go the distance to make sure u have what u need to...
Harrys Computer Repair Harrys Computer Repair 10 miles Didn't have the part I needed, but had the information I needed anyway.
Byrd Electronics Byrd Electronics 12 miles Staff was friendly and service was fast; I was in and out. The floor was pretty dirty...
Rent-A-Center Rent-A-Center 16 miles Great customer service
Masterco Electronics/Active Computers CALL FOR BEFORE AND AFTER HOURS APPOINTMENTS Masterco Electronics/Active Computers CALL F... 18 miles Although a little hard to understand his broken English, ha, the owner of Active Comp...
Island Audio Island Audio 21 miles Audio shop that specializes in high end marine and car audio and lighting.
Reviews
I bought a massage chair and foot massager October 2015, I don't spend that kind of money on new things unless there is a warranty involved. That's fair right??? The chair started falling apart on the inside as I was using it and on top of that one of the massagers had stopped working. No big deal because it has a one year warranty right!!?? I guess I was wrong. Well yesterday 3/6/2016 I called the brookstone in the mall of Louisiana at 10am and told the lady that answered what the problem was and she said no problem, just bring it in and we will exchange it. I get there, she told me that the item was discontinued, but that didn't bother me or at least it shouldn't have because of the warranty right!!??? She told me that I would have to up grade to an item that was the same price and pay extra which by the way makes no sense. I told her that it was not my fault that it was discontinued and and she said sorry but there is nothing we can do. I told her that I wanted to talk to customer service and she started dialing then she hung up an said "I'm just going to switch it out" very very rudely. I did get the upgrade model after being humiliated and embarrassed in front of everyone there I don't think I will do business with the lady that handled my transaction or the store that is managed by that woman. Terrible Terrible customer service. Will not recommend.
10 years ago (06-03-2016)
Great customer service.
8 years ago (22-04-2017)
Comment on this business

to add Brookstone map to your website;



We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy