Apple Mall of Louisiana

Reviews, get directions and contact details for Apple Mall of Louisiana

Story

Visit the Apple Retail Store to shop for Mac, iPhone, iPad, iPod, and more. Sign up for free workshops or visit the Genius bar for support and answers.

Address: 6401 Bluebonnet Blvd, Baton Rouge, LA 70836, USA

Phone: (225) 765-3500

Website

State: Louisiana

City: Baton Rouge

Zip Code: 70836

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

Update Info

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Reviews

Made appointment for iPhone 6 battery replacement like the rest of the world and drove 70 miles to hear they were out of batteries and would let me know when they got more. The most technologically advanced company can’t even notify loyal customers to reschedule when the have batteries to save a trip. Not very green for customers to burn all that fuel and time for what an email could have prevented! Even my local auto dealer contacted me to say they were out of a recall part to save me the trip. Very dissatisfied and looking for a replacement.

 9 years ago (10-02-2018)

Arrived, waited at a decent amount of time. 
When I was serviced I was told what was wrong with my phone. A few pixels were out. But the lady told me they could not fix it only get me to buy a new one? Seriously. 
At least they sent me a link with a home tech that could handle their job efficiently!

 9 years ago (21-11-2017)

I brought my laptop in because I spilled some coffee that had gotten under the mousepad. I couldn’t click, but I could type and move the mouse. The technician took it to the back to wipe under the mousepad to see if this would fix the problem. He came back and told me that I would have to pay $288 to replace the mousepad and keyboard. When I got home, I noticed the mouse wouldn’t move anymore and the keyboard wouldn’t type at all. This is the second time a technician has messed up my laptop. The first time they replaced everything except the monitor and drive free of charge.

 8 years ago (21-02-2018)

Customer service is terrible.  The employees are very rude including the manager (Melanie).  I went in with a phone issue and was told a replacement device would be order and received within 3-5 business days.  It's now been 7 business days and still no device.  I went in on the fifth business day and the incompetent staff could not give me an update on the status of the order.  If you can tell a person it'll be in in 3-5 business days, the why is it that you cannot provide a status update?  I was lied to and the rude and incompetent staff was not helpful at all so I'm without a phone for 10 days now over an issue that is a flaw of the device that I own.  I called today after attempting to reach the store for three days and was told the device is still not in.  When asked why I was told 3-5 days?  "Oh well that's how long it normally takes but in this case......"Well if you knew there were instances where there could be a delay, then why quote a 3-5 day turn around?  Lies....I cannot imagine a company of Apple's magnitude not having any way of checking the status of an order.

 9 years ago (15-09-2017)

I agree with the negative reviews.  Went there once and salesperson didn't want to be bothered with my problem.  Won't go back.

 9 years ago (12-12-2017)

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Apple Mall of Louisiana

Reviews, get directions and contact details for Apple Mall of Louisiana

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