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Reviews, get directions and contact details for Brown Shoe

About

Brown Shoes is a family-owned retail shoe store in Columbus, Ohio, dedicated to finding the best footwear solutions for our customers. We have products for all age groups from fashion to comfort. We are know as the place to come for the hard to fit.

Address: 2108 Tremont Center, Columbus, OH 43221, USA
Phone: (614) 486-4477
State: Ohio
Zip Code: 43221


Opening Hours

Monday: 10:00 AM – 5:00 PM
Tuesday: 10:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 5:00 PM
Friday: 9:30 AM – 5:00 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: Closed


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Reviews
Family owned business selling quality shoes for a long time, with reason- they know what they're doing. Buying online is what pushes out small businesses who have expertise in important services that can't be outsourced. We need businesses like this to thrive. Support local brick and mortar! Yay Brown Shoes!
7 years ago (04-01-2018)
So glad to have a store where I can walk in, try on, and buy narrow shoes that are supportive for my feet! And the staff is so attentive! I highly recommend Brown Shoes in Upper Arlington, OH.
7 years ago (24-01-2018)
Love this Shoe Shop. My mother bought my first pair of loafer shoes for my extra wide feet in 1965! Still remember the day we walked in the door -so excited. Now making purchases for our grandson. Thanks for all the years of dedicated service.
9 years ago (14-09-2016)
Overpriced and not willing to stand behind the products they sell. Just buy your shoes online! I bought a pair of Rockports six months ago. I could have spent less and bought them online but I got the here because I didn't want to have to worry about returning them if there was a problem with the shoes. BIG MISTAKE! After only six months of less than average wear they are begining to leak at the toes. I took them back and he told me they seemed fine and couldn't really do anything because they weren't wet. (I really didn't think I needed to run to the store at 6am a week ago when they leaked to have any credibility). He then tried to tell me that it might have been because my feet were sweating. After I told him that was not the case he felt the need to explain to me that these shoes were only waterproof if the water isn't deeper than the top lip of the shoe. Really?? That would have been a relevant comment had I said my entire foot was wet and I tried to walk through a lake! He said that Rockport wouldn't give "them" anything for these shoes. So apparently, they only back there product if the break even. They've already got their money from the customer, do why bother? I rated the a 2 because the gave me a can of waterproofing spray and told me that this would fix everything. I won't use this until I see if this will void any Rockport guarantee because I will have to probably go through them, which will probably cost me another $20 for shipping. Gee when all is said and done I will have paid $150 for $100 pair of shoes and wasted my time driving to the store, TWICE. Save yourself $ and time and just buy your shoes online.
8 years ago (03-02-2017)
I've shopped for shoes here twice. They are, as others have said, knowledgeable and nice... However, that ends after the sale. I had recently purchased 2 pairs of shoes from them, at their suggestion, so that I could alternate wearing them and potentially save me a trip back in the near future. 6 months after the purchase, one pair of shoes started to come apart at the seams (literally) so, I switched to the second pair. They fixed the first pair without problem and I continued to wear the second pair. 6 months after wearing the second pair.. same thing started to happen... switched back to the first pair and went to see them again. This time, they were rude, unhelpful and suggested that I take my business elsewhere. Which is exactly what I'm doing. I'd rather order directly from the manufacturer anyway and save some coin versus their over-inflated prices.
10 years ago (09-01-2016)
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