New Balance Columbus-Polaris

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Address: 1554 Polaris Parkway, Columbus, OH 43240, USA

Phone: (614) 785-0324

Website

State: Ohio

City: Columbus

Zip Code: 43240

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

Update Info

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Reviews

I have a bit of serious Foot Discomfort stemming from my Military Service. Shoes therefore are Critical! The Manager on duty was Extremely Courteous & Helpful. I explained what I hoped to find Style wise & Mobility issues Walking. Tried on Several Style & quickly found the Most Stable & Comfortable athletic type footwear I've experienced in years! Outstanding Store & Caring thoughtful Customer Service

 7 years ago (06-03-2018)

I really like this store.  Wes remembered that he had helped me before (over 6 months ago) and helped me find a perfect fit.  When I wasn't immediately sure what I wanted, he showed me other options that could be special ordered and offered to see if another NB store carried a certain style in my size. He got the sale, I got a pair of very comfortable shoes
 for 1/2 off, and I'm a very happy customer.  I will be back!

 8 years ago (07-07-2017)

Worst customer service I have ever had. Based on the reviews the other people seem good, but who ever was closing in September 25th was the worst. So rude on the phone and in person. All I wanted to do was exchange a pair of shoes and she just said rude comments to me the entire time. Do not shop here if she is working.

 8 years ago (25-09-2017)

Excellent customer service. Lyndon helped me figure out that i was wearing the wrong size shoe, then made sure i got the correct size and was comfortable in them. 👍

 8 years ago (06-06-2017)

I have been in the store twice, and each time received excellent customer service- even when they were about to close. If you are in need of running shoes especially, be sure to ask for Lyndon, as she is knowledgable and friendly! 

 8 years ago (23-05-2017)

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New Balance Columbus-Polaris

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