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Reviews, get directions and contact details for Budget Car Rental

Story

Budget Car and Truck Rental Washington operates one of the best-known car rental brands and leading truck rental companies in the US and CA, serving the consumer and light commercial sectors. Key Drop-Off available at this location.

Address: 1908 L St NW, Washington, DC 20036, USA
Phone: (202) 223-1418
State: District of Columbia
Zip Code: 20036


Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 5:00 PM
Sunday: 7:00 AM – 7:00 PM

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Reviews
The rental agent at this location is not friendly. I advise going to Reagan National Airport to rent. I returned my car with a full tank of gas. The return clerk somehow noted that it was not full and I received additional charges. I brought it to the attention of the rental agent and she asked me to produce a gas receipt which I did. She then still tried to say the tank was not full because of the span of time between the date stamp on the gas receipt and my rental return time. After explaining the tank was full, she called the return clerk and he told her the tank was indeed full. She corrected my receipt, and I thanked her and she said nothing.....
7 years ago (09-01-2018)
Shocking service. We just called budget to shorten our reservation. The phone got disconnected, and we were charged a fee that is more double our original reservation. We have spent an hour without resolving this issue. Avoid budget at all cost!
8 years ago (08-12-2017)
On business travel now to DC and booked at rental at the L street location 3 weeks. Called to this location for two days and no answer. Didn't even know if location was open for business. Arrived to location and it was very unorganized, ppl everywhere with 2 agents working. I am a Fast break customer, location read on reservation that this is a Fast break location yet the agent says "we don't do Fast break here.". This location is disorganized and needs to be re-structured. Needs more staff. Would not recommend to travelers.
8 years ago (18-08-2017)
Although the wait was long to pick up the car Jackie at the Front Desk was accommodating and patient. Derrick the runner was nice and working hard, seems as if he’s always working hard, give that guy a break. The car was nice and clean. The Equifax check if you’re using a debit card is a bit much though. That’s an unnecessary inquiry on your credit report.
8 years ago (23-07-2017)
They are open early and late every day which means I can schedule pick up and drop off as fits my plans. The staff is not very friendly but they work long hours on weekends so I guess I get why. That said usually I am in and out pretty quickly unless there is a particular rush when I arrive.
8 years ago (09-07-2017)
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