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Reviews, get directions and contact details for Budget Car and Truck Rental

Budget Car and Truck Rental
Address: 1223 E 30th Ave, Hutchinson, KS 67502, USA
Phone: (620) 259-7447
State: Kansas
City: Hutchinson
Zip Code: 67502


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

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Reviews
We rented a Toyota Corolla for a trip at the beginning of November. When I made the reservation I chatted with the people on the 1800 #. I clarified when I was talking to them that the deposit would only be $100. When I arrived to pick up the car I rented they told me even with a credit card it was a $300 deposit because they were a franchise and the rules weren't the same. I ended up paying the whole thing to get out of town and go on with my trip however, when I tried to ask the lady about the toll fees she didn't know any of the answers and had to call the Wichita branch just to be told they don't offer the toll program because they are a "franchise". Needless to say I will take my business back to Enterprise where they at least know something about the company they work for.
8 years ago (16-11-2017)
Fast friendly service. I made a mistake on my reservation and they honored it anyway. Definitely recommend.
8 years ago (11-07-2017)
Thank you Katie (Hutchinson, KS) you provided the worst service ever! Katie was nasty, rude and unprofessional. I will never use this service again, even if it was free! I requested a van rental and pickup would be 5pm the next day. A few minutes before 5pm the day of rental I received a call that they could not find a 7- passage van for me, but would substitute a 5 passage truck. Are you kidding me! Where's the respect and professionalism- not in Hutch! They put me in a serious situation. I had no time what -so- ever to find a van. Enterprise came through for us! I would not give Budget a star at all but have to give them something so I would be allowed to submit this review. They will continue to take my reviews off because I speak the truth when I say they need to fire KATIE!
9 years ago (08-08-2016)
Reserved a truck three days in advance. Got there first thing in the morning they day of my move, and surprise! No trucks at all. No effort to get a truck to me. I was just SOL. No excuse in 2016 not to have accurate predictive information on inventory. Will never use them again.
9 years ago (12-12-2016)
We had a very satisfactory experience with Budget on 30th. The employees were professional and helpful--they did what they said they'd do! Also, during the last two months Budget on 30th had more competitive prices than the nearby competition did! The main reason that they get four instead of five stars is because of their small vehicle selection at this location. We signed up for a compact car and got a small SUV instead with lower fuel mileage. Thanks for great service! It was good to work with you!
10 years ago (03-02-2016)
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