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Reviews, get directions and contact details for Buffalo Wild Wings

Buffalo Wild Wings
"Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings."
Address: 14157 Steele Creek Rd , Charlotte 28273, NC, US
Phone: (704) 588-8137
State: NC
City: Charlotte
Zip Code: 28273


Opening Hours

Monday: 11:00-00:00
Tuesday: 11:00-00:00
Wednesday: 11:00-00:00
Thursday: 11:00-00:00
Friday: 11:00-01:00
Saturday: 11:00-01:00
Sunday: 11:00-00:00


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Reviews
My kids had a dental appointment and we came to this location afterwards. It was pretty empty and we were told only two waiters were on staff, but man did we have the best waiter! Matthew was very kind and attentive, even with other people coming in. He made sure we knew the special and even saved us some money. The food was EXCELLENT! We haven’t been to a Buffalo Wild Wings in a while, and now I see what we were missing. Definitely visit this location!!
Wing sauces have a good flavor. However, the wings we’re not fresh, extremely hard/crunchy, and took forever though there was only one other couple in the restaurant besides my husband and I. The worst however was the ladies room. I never sit on toilet seats. But just to see these made me want to throw up the food Id just eaten. The most disgusting bathroom I’ve ever seen. Like replacing the seats shouldn't cost much at all. Do better owner.! Absolutely disgusting!
The customer service was trash as soon as I opened the door before even stepping in. I ordered online the girl looked at her phone with an attitude and said I already did last call so I let her know I already ordered she asked my name and told me its right there as I’m walking in. The fries were half hard half soft and tasted very much unseasoned. The wing definitely weren’t tossed in sauce, the sauce was just poured on the wings. This was my first and definitely my last time visiting this place.
Used to come here all the time back in the day...its gone wayyydown hill. Stopped in to pick up a to-go order. Only 1 waitress working which should have been our first indication to run...we ordered food to go to not cause the 1 waitress anymore stress! Got the online exclusive $39.99 deal of 20 traditional wings / 20 boneless wings with LARGE FRYS. We got about 1/4 of the size of a SMALL FRY! SMH! Seriously never again!
This place used to be really good, but recently we have found ourselves a little disappointed every time. We arrived at 9:41pm. We Ware seated quickly by a nice young lady. After she seated us, nobody came to greet us or take our order until 10:25. After our waitress took our order, we didn't see her again until 10:45 when she brought us our drinks. We finally got our food at 11:10. She said she was going to get us forks, but then didn't come back for about 10 minutes, so we didn't have any utensils to eat our wings. The food was fine and the staff was friendly as usual, but the wait was extremely long. We ended up leaving the restaurant at 11:35. Definitely not a place to come for a quick bite I understand a lot of businesses are short staffed right now, but we counted 14 customers in the restaurant, and 12 staff members working during our visit. That's almost a 1/1 ratio. There's no reason for service to be this slow when you have empty dining room.
Hands down the worst BWW I’ve ordered from. Placed an order through Uber Eats for boneless wings 2 flavors and hatch queso with pico. The wings were dry and came with the sauce on the side. Are the wings not supposed to be TOSSED?! At the least if I have to dip/toss my own wings could utensils and napkins be provided?! The queso was runny and guess what? NO PICO. From the looks of other reviews this place doesn’t deserve to be patronized. Lesson learned.
They May Be Short Staff But The Night Manager Is AMAZING. It Was a Full House with Maybe 3 Servers. He Was Consistent With Checking On The Service and The Quality Of Everything We Ordered. After Tipping Our Waitress We Wanted To Bless Him Also but He Declined and Asked Us To Give It To The Other ServerFood: 5/5
Always enjoy this spot. Especially on a Thursday for BOGO day. Sometimes seating and alcohol situations here are weird but overall a good place to come eat some wings and watch the game.
My wife and I were seated quickly but waited about 10 minutes without being greeted or acknowledged. We decided to leave at that point and when I told an employee we were leaving he said "don't come back". I was not rude and did not use any language. The employees clearly were happy we left without ordering food. I suggest you try another wing place in the area, as there are several.
My order came out 20 minutes after the quoted time online. Employees were walking around aimlessly, picking their noses. Trash was everywhere. Target bags being used for orders. Beyond nasty.
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