facebooktwitterpinterest
mobil menu

Cafe Rio Mexican Grill

  1. Utah
  2. West Valley City Cafe

Reviews, get directions and contact details for Cafe Rio Mexican Grill

Cafe Rio Mexican Grill
Address: 2885 5600 W, West Valley City, UT 84120, USA
Phone: (801) 613-4000
State: Utah
Zip Code: 84120


Update Info
Similar places near
Cafe Zupas Cafe Zupas 83 meter The food was as good as you would expect from Zupas. I really like their berry lovers...
Starbucks Starbucks 220 meter I have been a regular customer to Starbucks for years but this location has ruined it...
Kneaders Bakery & Cafe Kneaders Bakery & Cafe 523 meter We loved Kneaders. My wife and I went there for lunch after our movie date. I got t...
West Valley City Black Bear Diner West Valley City Black Bear Diner 690 meter I had heard a lot about this place before I ever went there. To be honest it was a bi...
Cascadia Cafe Cascadia Cafe 1 miles Enjoyed the breakfast special. Good price and large serving.
Jim's Jim's 2 miles Wow I've been coming to this restaurant since I was little and this past Sunday I rem...
La Frontera Cafe La Frontera Cafe 2 miles We Love La Frontera but this location is recently having issues. There was a time whe...
Beans & Brews Beans & Brews 3 miles Josh is always helpful and full of spunk. He's friendly and amazing. Thank you all fo...
ABC Chinese Restaurant ABC Chinese Restaurant 3 miles I had the sweet and sour chicken, and it tasted excellent. Nice clean place. I will...
Virg's Virg's 3 miles Really great food! Great price! Awesome service! Busy place so it goes without saying...
Starbucks Starbucks 4 miles Close to Trax Station so that’s nice. Typical Starbucks. Comfy leather chairs.
Olive Garden Italian Restaurant Olive Garden Italian Restaurant 4 miles Service is usually pretty good, food is great can't complain. But me and my other alw...
Cafe Rio Mexican Grill Cafe Rio Mexican Grill 4 miles The WORST customer service experience I've ever had, the manager at this location is ...
Cafe Silvestre Cafe Silvestre 4 miles Is it mexican? Almost. Was the food good? Almost. Would I come again? No. I can see w...
Tastee's Cafe Tastee's Cafe 4 miles The food was amazing. Perfectly cooked. The place is a casual, but great place to ea...
Kowloon Cafe Kowloon Cafe 4 miles This is my first visit here. I travel all over the country. I was very pleasantly su...
Bucket O' Crawfish Bucket O' Crawfish 4 miles It's a smaller local restaurant. They have great service. Prices are very reasonable ...
Ogie's Cafe Ogie's Cafe 5 miles A long but true story. Used to come here every Saturday morning. Always packed and ...
Reviews
This is the worst Cafe Rio I have ever been to. This is not the first bad experience I have had. No one was there and everyone ignored me as they talked in Spanish for five minutes. I had to ask to order. Then the lady was annoyed at me that I was asking for certain things and she said that they didn’t have shredded lettuce or guacamole just because the containers were empty. The meat was dry and the lettuce was soaking wet. They kept talking in Spanish and the only thing they communicated to me was the total. It was awful costumer service and food. I would give them no stars if I could. Do not expect me to go back to this location.
8 years ago (29-12-2017)
Ordered online for a pick up for my coworkers. I placed the order around 10:15 AM for a 11:30 AM Pick up time. When I got there, I walked right up to the counter and was able to pay. I was told that they were just finishing up a few more meals (I ordered 10) and it would just be a short wait. After waiting for 30 minutes, I waited in the same line for another 15 minutes only to be told that they were still waiting on 4 more meals. There was another customer waiting as well and she told me that they had said that the grilled chicken wasn't ready and that was why it was taking so long. Never once was I told anything from the workers, other than "sorry for your wait". I have been to this Cafe Rio a few times, but never has my experience been this awful. The only good thing was that everyone's food was still good and no one had any issues with their orders.
8 years ago (09-11-2017)
I stopped by Cafe Rio at 2885 S 5600 W--the Hunter location. I asked to speak to the manager. Eventually, she came to ask what I needed. I explained that 1-2 weeks ago, my friend was there dining in, when three employees conspired to steal her purse and hide it behind the counter. I explained that she asked them about if they had seen her purse, which had disappeared, and they kept denying they knew anything. After she asked to speak with the manager, the manager continued to act like the manager knew nothing about it. She mentioned talking to the police, and so the manager asked for more details about what the purse looked like. In no time, they produced her purse from behind the counter. Since then, she contacted the corporate office of Cafe Rio and was impressed by how thorough HR was in gathering information from her. HR asked her if she wanted a copy of the security camera footage which clearly showed the employees putting her purse behind the counter and then talking with her without giving her the purse back The manager I spoke with had not heard of the incident. I asked her if she knew if the employees involved had been terminated yet. She had no idea. I am a bit surprised that the general manager or owner of this location did not give a stern talking to the various managers and let them know that this was entirely unacceptable. I would expect the three employees involved to be terminated and the manager on duty either suspended, demoted, or terminated. Until further notice from Cafe Rio, I will not be buying anything from that location. In addition to this, this location also gets the lowest rating from me compared with any other Cafe Rio I have been to. At no other location have I had a bad experience with food quality. At this one, several times, the rice has been undercooked and crunchy. A couple times, the pork barbacoa has not been shredded enough, so there were large pieces.
7 years ago (09-01-2018)
This place needs new management. Made a pick up order at 10:30 AM for 11:30 AM pick up. 2 tacos, rice beans. Easy. Get to the store at 11:35. The line was out the door. It took 20 minutes just to give the girl at the counter my name to find out it was not ready. 2 ladies in front of me had already been waiting 45 minutes. Finally get my food at 12:05. Late from lunch. Get back to work, to find out, i have 2 salmon tacos instead of 1 steak 1 salmon, no lettuce and nothing on them. They did pack up some salsa and steak for me, but there is no lettuce, no cheese, no guacamole i paid for. So, it took them 2 hours to give me the SOME of the stuff to make my own tacos. I will be requesting a refund. Will never go here again.
8 years ago (04-10-2017)
Love this place. Excellent customer service. Fast with the food. Pretty good.
8 years ago (14-12-2017)
Comment on this business

Cafe Rio Mexican Grill map

to add Cafe Rio Mexican Grill map to your website;



Find nearby businesses, restaurants and hotels

Copyright 2024 | All rights reserved (v2)

Terms Of Service
Privacy Policy
Business Listing Service Agreement
0.0036 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy