Callaway Chrysler Dodge Jeep Ram

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About

We've worked tirelessly to deliver both the best selection and car buying experience to Fulton, and Surrounding Callaway County.

Story

When it comes to buying a new vehicle, most people dread the thought of going to the dealership. Poor selection and pushy salesmen gives our industry a bad reputation. We've worked tirelessly to deliver both the best selection and car buying experience to Fulton, and Surrounding Callaway County. We don't just see ourselves as an auto dealership looking to make a quick sale. Rather, our experienced sales team is here to answer all your questions and find the right transportation option to meet your needs and budget.

Address: 809 S Westminster Ave, Fulton, MO 65251, USA

Phone: (573) 642-2016

Website

State: Missouri

City: Fulton

Zip Code: 65251

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

Great service .. Pleased with my recent purchases.  Maybe a small dealership yet they take personal great care and delivery for their customers.

 7 years ago (02-04-2018)

This is the best place to go for new or used car.The only place I go. Great service also.

 7 years ago (27-04-2018)

They don't even deserve the one star, there needs to be an option for 0. They are grimey and untrustworthy, I'll tell you why. My husband and I are leasing a Dodge Journey we got from a dealership in Jefferson City. We got it in June 2017, it had a power train warranty until October-November of that year. Well we took it to Callaway Chrysler around September or October because the battery wasn't working properly (We were having to jump it every time we wanted to start it.) They said the battery was severely discharged, they charged it, and said to come back if we needed help again. Okay so fast forward to March 2018. I took the vehicle up there for the same reason. They called after checking the battery and said the battery was completely bad. While I was on the phone with him, he said he was looking at our report from last time and it said that the battery was discharged or bad. THEY DID NOT TELL ME THAT THE BATTERY WAS BAD WHEN I TOOK IT IN THE FIRST TIME BECAUSE IF THEY DID, IT WOULD HAVE BEEN 100% FREE WITH THE POWERTRAIN WARRANTY. They tried to charge me $180 for a battery and it to be put in.

 7 years ago (07-03-2018)

To preface this post, I am a proud 7 time Jeep owner, I am the Service Director for JD Byrider, the largest used car dealership chain in the country, and I was the ASM for Kia of Columbia before this position, so it's safe to say I know a bit about the industry. When I contacted the service manager at Callaway Chrysler because my local dealership in Columbia (Joe Machens) wouldn't answer the phone for three days straight, and because I know that McClarty Group (Joe Machens Parent Company) has stopped paying their advisors for warranty work, actively incentivising them to charge customers for as much as possible. I was/am having some rather hard to diagnose issues with my Jeep not wanting to crank, and stalling immediately on the rare occasion that it does, and I wanted to talk to an expert in the field, the service manager was not only helpful, polite, and knowledgeable, he offered great diagnostic rates for a mopar facility ($60/hr versus Machens $90/hr), he offered to perform the TSB suggested reflashes for my vehicle free of charge (Machens wants $90 each for the TIPM and ECM reflashes that I know of) and assured me that he wouldn't do anything I'd have to pay for without calling me and getting my permission first, which, while it sounds like common sense, best-practice, courtesy, I can tell you from extensive experience in the automotive field, while that is the textbook correct way to conduct service, it is increasingly uncommon these days, and it was very refreshing to find out that I'm not the only one left that still adheres to the old (and still correct) way of doing business, treat the customer the same way you yourself would want to be treated, never surprise someone with a bill, and offer as much service as possible at the manufacturer's expense rather than the customer's. Do those things and your customers will follow wherever you may go, heck, I'm about to have my Jeep towed all the way to Fulton just to do business with these guys. Well done sir, well done.

Ben Webb
Service Director
JD Byrider M0106 Branch.

 7 years ago (17-04-2018)

Great ppl good deals buy a car from Matt say Clarissa Russell referred you please ❤

 7 years ago (06-03-2018)

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