Capital Luxury Cars

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Address: 347 New Karner Rd, Albany, NY 12205, USA

Phone: (888) 775-5685

Website

State: New York

City: Albany

Zip Code: 12205

Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

Update Info

related searches: Used luxury cars Albany, NY, Broadway Auto, Bulls Auto, Auto Sales, Car dealerships Albany, NY, Karma of Albany, Used car dealerships in Upstate NY, Land Rover New York

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Reviews

At first, I thought we had found our new car place. We had what we thought was a good experience leasing a Land Rover Discovery Sport for my husband a year ago. We went back to them when it was time to get me a new car, and found their pricing to be astronomical. We hadn't shopped around for my husband's car because it was a spur of the moment purchase. He had been told he got a pretty crappy deal since then by people he knows in the car business, but hadn't thought much of it until we got pricing for mine. We were looking at the Volvo SUV models and after being shocked by their prices for the higher models, tried the pricing for the xc40. We were told they "couldn't even touch" the price range we were looking for without putting $5k down for a LEASE. I got the price I was looking for from 4 other dealers outside of the area with $0 DOWN. It was clear the sales guy just didn't want to work with us. Oh...and a winning statement from the sales guy during one of my conversations with him..."Well if you can't afford the car, there's not much I can do about that." Excuse me? Great sales tactic. We took our business to Keeler for a Mercedes, and went through the best car buying experience we've ever had. We'll be taking our business to them from now on. It's unfortunate you lost the business of two 30 year olds who drive luxury vehicles, could have been solid customers for you for the next 20 years.

 7 years ago (01-05-2018)

Ever since I purchased my first  Volvo , a 97 850 sedan I have been a customer of Capitol Volvo. Mostly a customer of the parts department. Through the years I have acquired a few Volvo's. Currently my wife, 3 Children and myself all own and drive only Volvo's. This is only important so that you understand why we drive these cars. Kevin Davis the parts manager and his very able staff of whom I have come to know very well have helped me keep six Volvo's on the road, ranging from 1995 to 2010. They have been the best of help supplying all the parts that I need to maintain all of my cars. I have been in this business now for 25 years and I have trained hundreds of dealerships and I can say that I have never met a better group of well trained, informed and helpful parts people BAR NONE! Kevin and is staff of very professional parts employees are not just a good example but an example for other parts departments throughout this country to emulate. Whenever I am given the opportunity to train another parts manager no matter what the brand, I am happy to give them the example of how Capital Volvo earns and respects their customers. I can also say that this experience is not limited to just myself or my family but to the many other Volvo customers that I have been happy to cross paths with at Capital Volvo. I can say without reserve that they are the reason I own only Volvo's and that I will continue to own Volvo's. I do my best to let everyone I know or meet, where to get the best parts experience, BAR NONE, from Kevin, John, Nick and Tom at Capital Volvo.

 7 years ago (24-08-2017)

We just had the pleasure of buying a Land Rover Sport from the fabulous team at Capitol Luxury Cars in Albany. We were blown away by the extraordinary customer service, training, and courtesy – and, believe me, we’re not easy customers! The team we worked with -- Chris, Andy, Jim, Dan, and Eric—all went out of their way to make sure we had everything we needed to make the deal work for us. Not only did they make us feel welcome they even welcomed our Labradoodle puppy! Of course the Land Rover Sport is one of the greatest vehicles on the road. But having a team like the CapLux crew as our dealer was the cherry on top of the cake. We’re from New York City and we’d happily travel to Albany any time to work with CapLux again.

 7 years ago (06-01-2018)

This review is specifically about Marcie in the service center. People rarely take the time to acknowledge above and beyond service. That's what I would like to do now. I brought my vehicle in to change the snow tires to all season. Checking in was easy and quick. What I want to call out is the fact that Marcie took the time to connect with me on a personal level. The front line people have the power to make or break a customer's experience regardless of how the actual service goes. Her friendliness and genuine smile made my day. Thank you Marcie, you make a difference in the lives of the people you interact with. Keep up being you!

 8 years ago (19-05-2017)

Great experience with Kevin! There was no pressure, just facts. The time he spent with us on purchase day was so great;  we had absolutely NO surprises and his explanation of the bells and whistles of our new car was perfect.  LOVE my car. Thank you Kevin and team.

 8 years ago (19-06-2017)

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