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Otto Cadillac

  1. New York
  2. Niskayuna Car Dealer
  3. Albany Car Dealer

Reviews, get directions and contact details for Otto Cadillac

Otto Cadillac
Address: 1769 Central Ave, Albany, NY 12205, USA
Phone: (518) 218-6168
State: New York
Zip Code: 12205


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Reviews
We have been Honda Coupe owners for 30 years. Stopped by to check out the Cadillac Coupe, ended up purchasing a CTS to our surprise! We would not have done that had it not been for Phil Savrine's patience and no pressure approach. He spent quite a few hours with us showing us all the options. Otto Cadillac is awesome! They certainly made us feel like part of the family. We would most definitely recommend to anyone. We look forward to our first visit back for service. We know that Bill and his crew will take great care of us as well. Time to hit the road...............
9 years ago (05-05-2017)
My wife and I were on a trip from Holland, Michigan to Albany, NY visit our son. Before we left Michigan, I ordered the $20.00 unlimited Onstar Hotspot Wifi. During our trip the Hotspot stopped working. We called Onstar on multiple occasions over the course of two days to no avail. We found Otto Cadillac in Albany and stopped in on Saturday to see if they could diagnose the problem. We did not have an appointment, but they graciously decided to take a look at it.Declan along with John, worked tirelessly to try to find why we lost the Hotspot. Neither had any customers previously with this issue. After much "research", Declan found some information that suggested disconnecting the battery briefly to "reset" everything might work. I was cautioned that I might loose my memory settings, but told them to go ahead. That cured the issue, and I did not loose my memory settings. I even got a complimentary car wash to clean my XTS after the 900 mile trip. I can't say enough about this dealership in the way the dropped everything to help my issue, and would not give up until a solution was found. This is my second Cadillac, and when I'm in the market for another one, I will surely give them a chance to sell me one. This dealership is an asset to the not only to Cadillac, but GM in general. Thank you!!!!!
9 years ago (15-04-2017)
Fast. Efficient. No B S
9 years ago (10-07-2017)
Always professional, hospitable and do quality work.
9 years ago (14-06-2017)
Friendly workers, great services.
9 years ago (15-07-2017)
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