Capital Volvo of Albany

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Address: 347 New Karner Rd, Albany, NY 12205, USA

Phone: (518) 389-6500

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State: New York

Zip Code: 12205

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Reviews

This dealership is exceptional.  When we first went to the dealership to consider buying a Volvo, we did not expect that the vehicle would be prepped and ready to take home that day, particularly due to the time we first arrived at the dealership.  The vehicle has been free of any issues and we have only had to bring the vehicle in for routine service.  Service personnel are very pleasant and knowledgeable, and the work was done timely.  The car was cleaned inside and out when done.  Would definitely purchase a Volvo from this dealer again.

 8 years ago (25-07-2017)

I currently own three Volvos, five in total.  I started bringing my cars to Capital Volvo after Nemith closed.  They've been extremely accommodating and helpful.  They happen to have two of the best Volvo mechanics I've encountered, Bill H and John B. Because of the service I received, I recently purchased another Volvo from them.  The car had some issues for the first four months.  Even though these problems were not Capital's fault, they took them very seriously and worked diligently with Volvo to eventually solve all of the issues.  They were always the best to work with.  I only bring my cars to them, even for a flat tire.  You get what you pay for!

 8 years ago (18-07-2017)

The service rep Josh was very trustworthy. He went the extra mile to get the right tires for my car now that the Zero Neros are no longer available. Josh didn't try to sell me anything I didn't need. I was a little concerned now that Lucas Moneypenny has moved on but Josh put my concerns to rest. There is nothing worse than going to a repair shop and having them try to sell you control arms or bushings when you don't need them. That wouldn't happen at Capitol Volvo. The honesty is worth the little extra money.

 8 years ago (27-07-2017)

I went to have my hood opened because it was jammed. When I went in with an appointment,  the Volvo service representatives told me that they wanted to charge me 165$ (estimate) just to see what the issue was. This has never happened to me or anyone else I know before. Typically mechanics and car servicers will check the car and then give an estimate rather than charging just to check the car--not to mention It was a Volvo at a Volvo dealership. They would not quote me for the whole job (of fixing the hood) until I asked. I was asked 750$ to fix it (the car is 150k miles and is a 2002 so it wasn't worth it). I decided to try my luck elsewhere. I went to Valvoline down the street (on central ave) and they opened my hood and fixed the issue for free, after which they gave my car a very reasonable oil change.

 8 years ago (11-07-2017)

another quick & enjoyable car experience thanks to Kevin Twomey.  Love Volvo!

 8 years ago (29-08-2017)

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