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Reviews, get directions and contact details for Capitol Hill Valet

Capitol Hill Valet
Address: 409 E Capitol St SE, Washington, DC 20003, USA
Phone: (202) 547-5356
State: District of Columbia
City: Washington
Zip Code: 20003


Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed

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Reviews
I've been using this dry cleaner for the past 2 years since I moved to Capitol Hill because it was very convenient. They tended to do a good enough job but recently they have been getting increasingly sloppy. They caused the hem on a few items to come undone and there have been water marks on various items of clothes after 'cleaning'. Most recently they broke multiple buttons on a sweater and then tried to deny it. The final straw was when they ruined a brand new silk dress that had been worn once. They were so reckless and rough with it that the pattern is now stretched out in a few areas and there is the beginning of a hole on the seam of one of the shoulders. When I brought this to their attention they tried to deny it and then said the fabric was bad. I asked to speak to the manager and that in and of itself took 3+ visits. When I finally spoke to him on the phone he gave me every excuse in the book and not once apologized for what happened. I asked him to either fix the dress or replace it and he said it was my fault and that this was the result of wearing the dress. Wearing a $400 dress once does not ruin it...what does ruin it is a bad and reckless dry cleaner. I will never go back here and would strongly recommend no one else does either.
7 years ago (15-02-2018)
Excellent service all around!
7 years ago (09-02-2018)
Terrific laundry service. Very friendly. I've used them probably 50 times and they have always had my items on time. I have never had any issues with quality. Side note: They filmed a scene from the move The Good Shepherd with Matt Damon and Angelina Jolie here.
9 years ago (29-11-2016)
Very friendly, very fast, not CHEAP but the same price if not better than everywhere else around.
9 years ago (13-01-2017)
Excellent service, very friendly staff and great job on alterations
9 years ago (27-07-2016)
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