facebooktwitterpinterest
mobil menu

CarMax

  1. Massachusetts
  2. Norwood Car Dealer

Reviews, get directions and contact details for CarMax

Story

CarMax is the nation's largest used car retailer. Choose from nearly 50,000 CarMax Quality Certified vehicles all at low, no-haggle prices.

Address: 1320 Boston-Providence Turnpike, Norwood, MA 02062, USA
Phone: (781) 769-1963
State: Massachusetts
Zip Code: 02062


Update Info
Similar places near
Boch New to You - Used Car Superstore Boch New to You - Used Car Superstore 452 meter Michael helped me with the purchase of a new car for my wife. He was pleasant, calm,...
Herb Chambers Volvo Cars of Norwood Herb Chambers Volvo Cars of Norwood 759 meter We had an excellent experience purchasing our Volvo from this dealership. Our salesma...
Rouhana Auto Sales Rouhana Auto Sales 1 miles I Searched for a new car for what seemed like forever after my old car was totaled......
Washington Motor Cars Washington Motor Cars 1 miles Had a great experience buying a used car from Washington Motor Cars. The car was exa...
Kaplan Auto Group Kaplan Auto Group 2 miles This dealership was top notch! Sonny went above and beyond to make sure my purchase e...
Ferrari of New England Ferrari of New England 2 miles General Manager and staff have phenomenal customer service skills. They make you fee...
Boch Maserati Boch Maserati 2 miles I was impressed with the Boch Maserati staff. I phoned them out of the blue, with no ...
Boch Honda Boch Honda 2 miles I had the pleasure of working with Lloyd again in purchasing my second Honda Civic! B...
Mpp Motors, Inc. Mpp Motors, Inc. 3 miles
Central Buick GMC of Norwood Central Buick GMC of Norwood 3 miles We got our new to us GMC Acadia today and we love it! We traded in one of our cars an...
Central Jeep Chrysler Dodge RAM of Norwood Central Jeep Chrysler Dodge RAM of Norwood 3 miles Rich was a great resource in my experience at central auto in Norwood. He was ready a...
J. J. Stewart Motors Limited J. J. Stewart Motors Limited 373 miles Great bunch here. Friendly and professional. No surprise considering this is Norwood ...
Earl Ireland Auto Sales Earl Ireland Auto Sales 375 miles Earl was very informative and helpful. I am strongly considering doing business with ...
Alford Motors of Norwood Alford Motors of Norwood 722 miles Reported a car for repo which I had to do the foot work to find out who to call and J...
Sport Cars Sport Cars 1147 miles I bought a 2014 Jeep Wrangler Unlimited from Bruce at Sport Cars MN I tell you what...
Reviews
Mary Beth was very nice and answered all my questions. She didn't keep calling more than necessary and pressuring me. I got a nice, used car from them, with a better rate than I was offered elsewhere. I would recommend this for first time car buyers, like me.
8 years ago (20-11-2017)
I bought a vehicle from this CarMax location last month & the overall sales process was relaxed and smooth; their approach of no-haggle pricing makes for a stress free experience and at no point did I feel pressured. I worked with Laurie, who was sweet and patient. However, because they don't yet have their certificate to inspect vehicles, I was required to get my new car inspected elsewhere & upon inspection was told I desperately needed new brakes & there was a bubble in the sidewall. I called and made an appointment with service, explaining my need for new brakes and a replaced tire. When I arrived for my appointment a week later, I was told that indeed I needed knew brakes but would have to wait another week as they had to order parts - a proactive approach would have been appreciated; I essentially waited eight days for them to tell me what I already knew and now have to wait eight more to actually get the brakes replaced. The service woman also proceeded to tell me the bubble in the sidewall would not affect the vehicle's overall safety. This is downright wrong; I explained that it was a manufacturers defect & that it in fact could impact the safety as it can grow and eventually blow out/cause the tire to fail while driving (I used to work with service professionals as a field trainer in the tire industry). She appeared annoyed with with my response and at the end told me she ordered me a new tire, as well (as if she was doing me a big favor). I was not overly impressed with the customer service. I rarely write reviews, but I will not return for service here and this experience would make me hesitate to buy another vehicle here. It should not be this time-consuming and difficult to get issues fixed on a vehicle that should not have been sold to me in this condition in the first place.
8 years ago (24-10-2017)
Tough industry, and customers often feel like they're just someone's commission, not yet in hand, meaning the customer has little value before proving themselves to the salesman. CarMax seems carefully focused on fixing the customer experience of car-buying. Additionally, the quality of people and the training they receive sticks out in a world of inconsistent service quality and low professional standards. Having said that, they are a busy operation, so you may have a little waiting time, but they more than make up for it, but I've waited longer for a pizza! I had the good fortune to have Brian Abdou as my sales rep, and this guy is a humble superstar! The speed with which he sorted out and delivered what I wanted (and worked with the limitations I came with) was truly impressive. A wise young man, his sales approach was to be highly attentive to the details and every word I said and he delivered well beyond my expectations. One of the best consumer experiences I've had in years. Great organization and great people.
8 years ago (13-11-2017)
Very helpful staff. Very informative.Stress free and easygoing environment. Quick, zero commitment appraisal - just so easy! Marybeth is AWESOME!
8 years ago (24-11-2017)
Nice, organized car lot. The no haggle prices make for a less stressful experience. Your experience may vary depending on which rep you get, but overall it is a simple, quick straightforward shopping experience. Cars are all open for you to pop in and out of without someone looming over your shoulder or pressuring you so it is a great spot to start your search for a car.
8 years ago (12-09-2017)
Comment on this business

CarMax map

to add CarMax map to your website;



Find nearby businesses, restaurants and hotels

Copyright 2024 | All rights reserved (v2)

Terms Of Service
Privacy Policy
Business Listing Service Agreement
0.0038 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy