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Reviews, get directions and contact details for Carolina Cookie Company

About

www.CarolinaCookie.com Soft and chewy gourmet cookie gifts, baskets and cookie gifts delivery from Carolina Cookie Company: If your cookie gifts were shipped today, they were baked today!

Story

The only way … Fresh every day! That’s our promise at the Carolina Cookie Company, where we always bake our gourmet cookies in the tradition of homemade Southern hospitality. Our cookies are mouth-watering treats made the old fashioned way, fresh each and every day. And every Carolina Cookie is baked, packed and shipped by hand, because we know you wouldn’t have i any other way!

Our cookies are a celebration of the finest ingredients and unsurpassed quality. Smooth creamy butter, luscious chunks of rich chocolate, real fruit and fresh whole nuts are just a sampling of the abundant goodness found in each flavor of Carolina Cookies. And every delicious selection is a testament to the timeless art of hand-baking, because we bake cookies fresh each morning.

Whether you’re ordering for a friend or for a customer, for yourself or for your family, our Carolina Cookie guarantee is simple: If your cookies were shipped today, they were baked today!

Mission

At Carolina Cookie Company our mission is to provide our customers and corporate clients with an exceptional level of service and product quality that will consistently exceed their expectations. To do this on a daily basis requires that we accept no compromise inthe quality of the ingredients we use, make no compromises in baking fresh product each day and employ the caliber of people who are deeply committed to this mission concept. Our overall objective is for customers and corporate clients to consider us their vendor of choice based on the perceived value of our product and services. The measure of our success is not how impressed we are with our product but how impressed our customers and corporate clients are with our products and services.

Products

Gourmet Cookies, Sugar-Free Cookies, Gingerbread Cookies, Cookie Gift Baskets and Packages, Individually Wrapped Cookie Singles

Address: 1010 Arnold St, Greensboro, NC 27405, USA
Phone: (800) 447-5797
moc.eikoocanilorac@ofni
State: North Carolina
City: Greensboro
Zip Code: 27405


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Charged my credit card. Never shipped the order to my inlaws. Never notified us of their failure. What's worse is they refuse to answer the phone, don't return my calls and won't answer emails. Recent reviews on Yelp shows this is common practice for this company.
7 years ago (23-01-2018)
Worst cookie company ever. My fiancé had cookies sent to my work, said they'd be sent to me Valentines Day and never got them. I called on the 19th and they said they weren't delivered bc my work address doesn't exist (I work at a big name hospital). So they said they'd send me another box the next day and charge me an additional $13, when I never got cookies to begin with. When I went to my apartment complex, they sent me a damaged box with no cookies! They refused to give me a refund and have the worst customer service. I have never been treated so poorly. I will NEVER recommend your company to anyone EVER. You just lost 2 customers and who knows how many more I could have recommended to you! I salute to you my middle finger.
7 years ago (01-03-2018)
I sent cookies to all of my husbands employees this past Christmas. Everyone seemed pleased with their gift, however, it turned out to be more of a year end "thank you" rather than a "Merry Christmas" because I was unable to place my order in time, due to a lack of communication on their part. At times, it took CCC a week or more to get back to me- I attempted to start my order Dec. 8th - plenty of time for it to go out before Christmas.
7 years ago (01-03-2018)
My company has ordered cookies from CCC for years, but this year I could not get through on the phone to place the order in time. When I did get through, Monique did not seem a bit concerned about my situation. Found another company that was very happy to have my business.
7 years ago (20-12-2017)
3 years ago I ordered from this company as a holiday gift. Although the rest of the world could deliver to this address, CCC failed after 3 attempts (there was even a doorman to sign at any time), couldn't find the address - on a main street no less. I finally gave in and tried again this year. I ordered on November 30th for delivery on December 22nd - and they failed yet again! Now 10 days later I am still waiting for my refund. Worse, when you call, they don't care - I caution anyone that places an order to be disappointed! I am done!
7 years ago (12-01-2018)
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