Champs Sports

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Address: 1101 Melbourne Rd, Hurst, TX 76053, USA

Phone: (817) 595-2424

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State: Texas

Zip Code: 76053

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Reviews

Great experience! Employees show care and have great customer service

 8 years ago (13-03-2017)

Worst customer service. Got eyes rolled at me major attitude by one lady. Manager was helpful but she was completely disrespectful.

 9 years ago (29-12-2016)

Horrible customer service. We walked in because we saw a shirt from the window we wanted. No one greeted us. We finally found the shirt on our own, it was on a counter poorly folded with trash all over it. We walked to the counter and waited while the associates talked about going somewhere to get a drink. Finally some girl came over and stood behind the register... She continued to talk to other associates about he thing a beverage from the corner store. She didn't begin to login to the computer/register or even acknowledge us. We waited a little...finally I had to ask her if she could check us out and then they could discuss what beverage they would buy once we were done. She didn't say anything but finally pulled up the register. Rude little girl. And horrible customer experience. We will never go back to this Champs again and I warn you to be prepared to deal with unprofessional sales staff. Nasty little creatures.

 9 years ago (05-09-2016)

Horrible customer service waited an hour to get help. Got eyes rolled and lips smacked just because i wanted to get a bigger size in shoe. They use the N**** word on each other it is disrespectful and unprofessional.

 9 years ago (29-12-2016)

I hate this stores customer service when it comes down to paying for the actual product itself . First of all they usually only have 1 register open when there is 4or 5  people waiting in line,  and you clearly  see other employees not doing anything but standing around near the 2 register .Second they will only open the second register when its convenient to them or if they will get  commission for the sale.  Lastly even if they do have the 2nd register open if that person is not going to get the commission you have to wait. Champs has some great shoes and athletic gear ,  but I rather go to Disk sporting good where you can just walk up to any register and any employee can help you. I have been to this store 3 times and all 3 times this has happened .  

 9 years ago (09-03-2016)

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Reviews, get directions and contact details for Champs Sports

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