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Reviews, get directions and contact details for Charlotte Russe

Address: 30 Mall Dr W, Jersey City, NJ 07310, USA
Phone: (201) 420-6999
State: New Jersey
Zip Code: 07310


Opening Hours

Monday: 10:00 AM – 9:30 PM
Tuesday: 10:00 AM – 9:30 PM
Wednesday: 10:00 AM – 9:30 PM
Thursday: 10:00 AM – 9:30 PM
Friday: 10:00 AM – 9:30 PM
Saturday: 10:00 AM – 9:30 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
Great designs but horrible customer service. Sent two items back by mail that didn't fit and it's been over 5 months and I no refund despite repetitive emails. I loved their stuff but I wouldn't shop there again because they never refund you on stuff you buy!! So be careful when you're shopping online with them!
8 years ago (01-04-2017)
Don't get me wrong the place is nice but the customer service is horrible. I was there a few Hours ago to return an item that I bought online and the cashier was giving me an attitude, looking at me in a bad way and I think the manager was there also with a face. After I made the ruturn I politely ask her is there was anything on sale and she look at me like She didn't know anything after a few she answer me. Then i when to pay what i purchase and she wasn't on register and she got mad because her manager call her.
8 years ago (12-02-2017)
Inappropriate lauguage spew from the associate's mouths and complete unprofessional.
8 years ago (04-04-2017)
They products are not too durable but who cares, with this prices!
8 years ago (24-07-2017)
Horrible customer service!!! I went there on Black Friday and was standing in line to pay my bill. Got a whole lecture by a 'sales associate' about how the line starts exactly at the point it said 'line starts here' and how if we stood a couple of steps ahead of that, the checkout person would actually ignore you and entertain the next person in line. Extremely rude! I just walked out!
11 years ago (28-11-2014)
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