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Reviews, get directions and contact details for Chase Bank

Address: 310 N University Ave, Provo, UT 84601, USA
Phone: (801) 374-9340
State: Utah
City: Provo
Zip Code: 84601


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

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Reviews
I’m sorry but I switched to banking with chase and it has been terrible thus far... the banker... Hugo is his name was very rude and a pain in the but to work with. It has been over 4 months and I have not received my debit bank card because someone has messed up multiple times. I am sure chase is a great bank but this Provo branch needs a lot of help...
8 years ago (13-10-2017)
Worst bank ever. Less than one star. They wanted 8$ to cash a check issued through their bank. I got my. Paycheck from my work issued through JP Morgan chase and still they wanted to charge me to cash it. Where am I supposed to cash it, if not at the bank who issued it. What a bunch of crap.
8 years ago (14-04-2017)
Love chase bank and their online banking but every time I visit this branch the members working here treat you as an inconvenience. They complain about helping their customers. Anything more than cashing a check is too much work. Asking for my deposit statements that only chase can print should take 5min to print with a personal banker however I've been told they are too busy, about to leave for lunch, or that only one banker can do that, etc. Went to another branch and the banker helped quickly and effectively. Consider local credit unions or other branches. one star review (Couple of days later) Went back in to the bank a couple of days later and received great service. Very attentive and helpful and made my experience much better.
8 years ago (12-04-2017)
So slow!!!! I am in the drive through for at least 10 minutes and that's going through fast. Every time I go it takes forever even if I am the only one. It's is extremely frustrating. I LOVE chase but this is ridiculous.
8 years ago (06-07-2017)
Just like all the other reviews, this location is impossibly slow. Never had problems at other branches, bit Chase should really considering changing the employees here because they are all very slow and many of them are pretty grouchy.
8 years ago (05-09-2017)
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