Chatel Real Estate, Inc.

Reviews, get directions and contact details for Chatel Real Estate, Inc.

Address: 1929 18th St NW, Washington, DC 20009, USA

Phone: (202) 483-0140

Website

State: District of Columbia

City: Washington

Zip Code: 20009

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

One of the best property management companies I've ever experienced. These guys really care about their clients and it shows!

 9 years ago (09-02-2017)

We were hoping to stay in our apartment at 1933 18th St for more than a year, but by the end, Chatel was such a nightmare that we wound up counting down the days until our lease was over.

The most prominent violation came when, during a record-breaking winter/blizzard, they refused to turn on our heat for days because the "boiler would overheat other apartments." (Lol.) We had to schedule an appointment with a city inspector to come and inspect our place. Magically, of course, once they got a call from the inspector, our heat came back. 

Despite other run-ins and screwups we faced with this company, I will never forget those 5 days of not having heat. Luckily, every other rental experience we've had in D.C./Dupont has been a delight. Look elsewhere!

 9 years ago (01-10-2016)

I own many rental properties in DC all manage by Chatel. I am also on the board of my condominium association where I live. Our condominium building is also manage by Chatel. They are professional, detail oriented, and a pleasure to deal with. I always receive response from my email questions fast. There was a situation that was happening in one of the building where I own a rental unit. Chris, the Chatel manager for that building help me work out a win win situation for my unit and for the board of that building. These guys really show they want my business!

 11 years ago (30-08-2014)

My girlfriend and I found a place we liked and the broker rushed to have us pay the depost, first month's rent, and sign the lease.  Two weeks later (one week prior to our move-in date), we found out the lease had not been signed and the landlord wanted to back out of the deal for either arbitrary or bad faith reasons (we didn't really get an explanation that made any sense except "the owner is a weird guy and he didn't like some of the questions you asked").  Although we did not place all the blame on Chatel for the landlord's bad faith, the fact that the lease had not been signed a week before our move-in (two weeks after we signed the lease) and the deal fell through reflects poorly on the people they choose to do business with and their diligence in properly closing deals.  Chatel apologized and offered to comp our application fee (which is already a RIP OFF at $75 to do a simple credit check) and showed us a few other properties in the same price range but they were not even close to as nice as the property we lost.  We decided to go with another broker and another property and had a much better experience.  I would never do business with Chatel again.

 11 years ago (25-03-2015)

I've had trouble with property management folks in the past.  Jack Schwinn and Chatel have been great.  Very responsive and accessible.  Nice change from others.

 10 years ago (30-10-2015)

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Chatel Real Estate, Inc.

Reviews, get directions and contact details for Chatel Real Estate, Inc.

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