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Reviews, get directions and contact details for Chick-fil-A

About

Over-the-top personalized service and of course, delicious chicken.

Mission

To be America's BEST quick-service restaurant.

Address: 3063 Mallory Ln, Franklin, TN 37067, USA
Phone: (615) 778-0055
moc.a-lif-kcihc@02210
State: Tennessee
City: Franklin
Zip Code: 37067


Opening Hours

Monday: 6:30 AM – 10:00 PM
Tuesday: 6:30 AM – 10:00 PM
Wednesday: 6:30 AM – 10:00 PM
Thursday: 6:30 AM – 10:00 PM
Friday: 6:30 AM – 10:00 PM
Saturday: 6:30 AM – 10:00 PM
Sunday: Closed


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Reviews
Delicious food and great customer service, I keep making the mistake of going at lunchtime and it is PACKED! The workers were still polite and cheery even amid the chaos. I would recommend going at 1 instead of 12 if you're going for lunch, it's much slower at that time.
7 years ago (09-03-2018)
In general, I love Chick-Fil-A. However, this particular location gets my order wrong 75% of the time when I use their drive through. I always have to hold up the line to double check. I can't tell you how many times I have said grilled nuggets and gotten fried. Or told them extra pickles and gotten NONE. Spicy sandwich, gotten regular. Or just not gotten all them items I have ordered. I have spoken to the on duty manager numerous times but it does little good. I have stopped going here and now use the one up the road in Brentwood. So far so good with that location.
7 years ago (28-02-2018)
Good food but always, always busy, to the point it's stressful. During lunch hour, the drive-through line often ends in the neighboring road's turn lane. Since the drive-through line wraps twice around the restaurant by design, pedestrians must walk through the cars to enter the building. I once had to park in the mall lot because I and a dozen other cars couldn't find parking anywhere nearby. I can't believe they didn't buy more land when building the restaurant...
8 years ago (19-01-2018)
Nice food and environment. Restroom was nice and clean. Enjoy the little vases with flores on the tables. Could serve breakfast all day.
7 years ago (18-03-2018)
My sandwich was soggy, even the "crispy" chicken was not crispy... seemed to have been sitting for far too long. The frosted sunshine was really good- basically an orange julius, and my friends seemed to enjoy their food.
7 years ago (17-03-2018)
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