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Chick-fil-A

  1. Thomas Crossroads
  2. Newnan Food

Reviews, get directions and contact details for Chick-fil-A

Chick-fil-A
Address: 5 Glenda Trace, Newnan, GA 30265, USA
Phone: (770) 254-9140
State: Georgia
Zip Code: 30265


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Reviews
My first visit after the re-opening I was a lil disappointed when I got home and realized they got my entire order wrong. I quickly called the manager, bc I wasn't driving 20min back to the store to fix it right then, and Mr.Young gladly told me to come back whenever I was in the area and they would replace my meal. I returned 4 days later and the employee's were very kind, like always, and they apologized for the mix up before as they double checked my order to make sure it was correct this time. So now its "my pleasure" to give then 5 stars for the awesome customer service they always give!!!
9 years ago (23-10-2017)
Food is absolutely delicious. Staff is very kind in inviting. Great place to stop and get off the interstate. Highly recommended!
9 years ago (21-07-2017)
Great place for a quick bite. Need more vegetarian options. Salads could come with and without meat.
9 years ago (02-09-2017)
Love chic-fil-a! Food is always great, tea is good, and always friendly service. Only complaint, too many customers, but that's beyond their control.
9 years ago (27-08-2017)
This Chick-fil-A, of course, is Chick-fil-A. Great fod, good service, and excellent other qualities you would find in fast food chains. However, among this CFA, I have a few things that detracted from my Chick-fil-A experience. As a customer, I noticed that despite the line wrapped around the belt fence, there was only two registers open. Also, they were some employees standing around, maybe cleaning trays or not seeming to be involved in a particularly pressing task. I think that they should prioritize serving customers over cleaning. Cleaning or restocking I think should be postponed until there is not a customer waiting in line. Although, this Chick-fil-A seems to be incessantly busy, so there is that. I also would say that the customer service inst quite up to par with the other stores. My waitress brought our food in a rather robotic matter, without looking at me or offering a smile. Also I've noticed that at most Cfa's the workers will occasionally walk around, taking trays or offering to "refresh your beverage". At this particular cfa though, I've rarely experienced that type of service. Finally, as a regular Chick-fil-A customer, I've gone through many a drive-thru. But this one seems to be unusually slow. No doubt, they serve hundreds of cars a day, and the line is continually wrapped around the building, but it progresses at a crawl. I suspect it is the window's speed that needs to increase, because the tablet-bearing ladies are always upon your car speedily enough.
9 years ago (07-09-2017)
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