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Reviews, get directions and contact details for Chili's Grill & Bar

Story

Welcome to Chili’s Concord, NC, a place where there is always something new going on. From the look and feel of our restaurants, to our newest menu items, to the way we service our guests, to the freshest ingredients in our newest dishes – Fresh Is Happening Now. Ordering your favorites like our chips and salsa, Craft Burgers and more to enjoy anywhere is easier than ever. Simply order online, and we’ll have it hot and ready for you to pick up. Check out if we are in your area at www.chilis.com.

Address: 1365 Concord Pkwy N, Concord, NC 28025, USA
Phone: (704) 721-3859
State: North Carolina
Zip Code: 28025


Opening Hours

Monday: 11:00 AM – 11:00 PM
Tuesday: 11:00 AM – 11:00 PM
Wednesday: 11:00 AM – 11:00 PM
Thursday: 11:00 AM – 11:00 PM
Friday: 11:00 AM – 12:00 AM
Saturday: 11:00 AM – 12:00 AM
Sunday: 11:00 AM – 11:00 PM


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Reviews
The waitress and food was good but you have to really read about the happy hour specials. If you are NOT in the bar they will not honor the happy hour prices. Had I known that we would have ordered differently! VERY deceiving. This was explained AFTER we paid the bill and asked the waitress about it. By the way she didn't explain this before or when we we're ordering. Good way for the company to make more money from the customer.
7 years ago (20-12-2017)
My experience there tonight was a good one. It was a gathering of coworkers meeting together as a reward of a job WELL DONE by our supervising manager. The pricing... VERY REASONABLE! Had to constantly ask for napkins during the "appetizer" course though. Their salsa was VERY watery. If I were to rate my experience 3.75 out of 5.
7 years ago (03-11-2017)
Food was good, typical for any chain. I had to give five stars because the service was better than any Chili's I've been to anywhere. Our waitress was so friendly and attentive, even our 11 year old son commented on how good she was.
7 years ago (03-01-2018)
Terrible, terrible, terrible curbside service! This is the second time I've used the curbside pickup and the people who work it are extremely rude. They don't ask how we are, say thank you, nothing. Just shove the bag at you and walk away. We waited 10 minutes past our pickup time, finally had to walk in and 2 different people asked if we've been helped and when we answered no, they just walked away! Didn't even ask our names or anything. Why are you going to have us text when we arrive if you're not even going to come out with the food. Will not be using again.
7 years ago (31-12-2017)
I used to love Chilis but after recent visits to this location, I have had to change my review. This restaurant is always understaffed and poorly managed. It is not uncommon for the restaurant to be on a weight despite the fact that 50% of the tables are empty. During my most recent visit tables all around me were stacked full of dirty dishes and during the entire dining experience I did not witness even one employee clean anything. While waiting for a server, several others walked by to let me know that someone would assist me shortly but mever offered any other help. Sensing that the employees were struggling I decided to order a cheeseburger and fries. My cheeseburger came out first. It was extremely well done with a crunchy burnt "skin." Sometime later I received the fries and then later still I received silverware and condiments. Looking around I very rarely saw any employees in the dining room. There were no hostesses staffed and the manager who seem to be doing the work of five people was doing very little to discipline the staff and instruct them in better business practice. After giving this location multiple passes, I am done. Paying $50+ to eat in filth is just not my cup of tea.
7 years ago (19-12-2017)
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