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Reviews, get directions and contact details for Christensen Automotive

About

Full service auto repair shop with locations in Carson City and Gardnerville, NV. See our website www.christensenautomotive.com for a full list of our services and coupons

Address: 1860 E William St, Carson City, NV 89701, USA
Phone: (775) 882-8888
State: Nevada
Zip Code: 89701


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Reviews
So, I bring in a 78 Dodge for a tune up and oil change along with a question about my starter. Chris' checklist was fully comprehensive, and alerted me to many additional problems that need to be addressed. I just put a new starter in a week ago as the old one was staying engaged, it sounded like a maraca when I shook it in my hands. But I still had the same problem with the new starter staying engaged, so I put in a new solenoid - no help. I asked Chris if he could put a shim/spacer on the starter. After his "diagnosis" he said that all I needed was a new starter. (I just hope it's not the ignition switch, because then I'd have to open up the steering column.) I can replace the starter myself, so I stuck with the oil change and tune up, to the tune of 637.00 dollars. Wow, I've heard Christensen is the best, so, well, I guess that's what I paid for - oh yeah they have a shuttle to take you home when you drop your vehicle off. Very nice and friendly people. There's an extra star.. I would have liked to have done the tune-up myself, saved a lot of money and put in high performance parts. But I'd probably need a few weekends which I don't have. I was surprised that it was ready the next day. Fast work. I returned the reported bad starter and put a new one in, and the new one also stays engaged a bit after starting. I told Chris and he has offered to shim the starter. But after returning the starter again, a mechanic there told me it was normal for the starter to spin down. Hell, I can hardly hear the motor start from the spin down noise. And I got charged ANOTHER NINETY FIVE DOLLARS. I'll not take it back for more starter hijinks, as a matter of fact, I'll not take nothing in, ever again because, ultimately, upon inspection with a different mechanic, the work done by Christensen was sloppy at best. Circulation hose from the air filter has been left missing. The new plug wires were not fitted, (left at manufacturer length) and some lay against the valve covers where they can heat up and cause big problems. It still stalls and dies after start up like before, sometimes I can give it enough gas to keep it alive as I pull out into traffic. The choke was not fixed . The electronic choke fights the manual one and needs to be disconnected and connected directly. Not done. It's very disappointing, either the other reviewers here no nothing at all about auto mechanics, or Christensen's just arbitrarily decided to rip me off. I feel like a sucker.
9 years ago (07-11-2016)
Great service, recommend strongly Thier customer service and attention to detail is exemplary. Awesome professionals.
8 years ago (24-02-2017)
Great experience with this shop. They changed the brakes on my F-250 last minute and gave me what i think was an excellent deal. Honest and very friendly service. If I lived in this area they would seriously be the only shop I would trust with my vehicle.
9 years ago (07-10-2016)
I get my oil changed and serviced here. Very decent rates and you can get a coupon for a oil change on thier website.
9 years ago (06-12-2016)
Very happy with the work that was done on my car
8 years ago (15-03-2017)
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