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Reviews, get directions and contact details for Clarion Hotel & Aqua Lagoon Waterpark

Clarion Hotel & Aqua Lagoon Waterpark

About

Clarion Hotel in West Springfield, MA near Six Flags New England Amusement Park, The Big E, MassMutual Center and the Basketball Hall of Fame.

Address: 1080 Riverdale St, West Springfield, MA 01089, USA
Phone: (413) 781-8750
State: Massachusetts
City: West Springfield
Zip Code: 01089


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
It was one of the worst places I have been to my son couldn't go on the slides there you have to pay extra to even go into their so-called water park there was hair in the pool clumps of hair in the pool there is mold in the rooms the place is dirty and filthy the arcade is a joke only 3 games work and they take your tokens and the prize machine doesn't even work the food there will give you diarrhea and they overpriced you any food you eat there you're going to spend the night on the toilet. As I was checking out there were more people outside complaining about how disgusting and nasty they are they will over charge your credit card so you will lose your money and they will not refund it and they say that check out time is at 11 but the key for your room stops working at 10 do not go there
7 years ago (10-03-2018)
It was nice. I could not find an ice machine or soda machine. The beds were comfortable. I liked the pillows. One paid extra for the pool.
7 years ago (30-01-2018)
Love it. Michael was very accommodating for our large group amidst all the renovations going on. He was concerned for our rest bc we worked overnight. Didnt get to use the waterpark/pool but it was cute & very busy. There is a full breakfast that many took advantage of. All n all i would definitely stay again
7 years ago (25-02-2018)
Horrible place. First they advertise the pool area and its not even open only on certain days then they say there is a restaurant on site and it is open from 4-8 and its not even open!! Couldn't find anyone at the front desk at all waiting a while and even came back and still no one. Just overall horrible experience!! Save your money and go somewhere else!!
7 years ago (14-03-2018)
They were dosapomting made plans for holiday out of town family because of water park and breakfast and neither was available after they stayed it would be when we booked disappointed
7 years ago (19-02-2018)
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