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Reviews, get directions and contact details for Super 8 West Springfield/Route 5

Story

The newly renovated Super 8 is a great destination spot for your traveling needs. The property is conveniently located at the crossroads of New England off Interstate 91 and I-90 Mass pike in West Springfield and in the hub of ten major colleges including UMASS, MT Holyoke, Amherst, Holyoke Community, Springfield Technical, Westfield State, American International and Springfield College. The property is close to Six Flags New England, Basketball Hall of Fame, Eastern States Exposition, Mass Mutual Center, Magic Wings Butterfly Conservatory and Yankee Candle and, surrounded by several restaurants and shops. We provide Free High Speed Wireless Internet, Complimentary SuperStart Breakfast, Free Newspapers and Local Calls. Our rooms feature 25 Inch TVs with Extended Cable and Free HBO, Hair Dryers and Alarm Clock Radios. Refrigerators are also available in most rooms. Try one of our Whirlpool Suites for a relaxing evening away from home. No Pets allowed.

Address: 1500 Riverdale St, West Springfield, MA 01089, USA
Phone: (413) 273-8316
State: Massachusetts
City: West Springfield
Zip Code: 01089


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
The room was mostly clean and in good condition. The only real exception was that the metal window frame and weather seal was falling apart and letting in a lot of cold air. I fixed it as much as I could without tools, but it needs a real fix. (Management: if you read these reviews, the room was 226 - you really should repair the window.) The only other issue was that the hallways for supposedly non-smoking rooms smelled strongly of cigarette smoke. That's more a comment on the guests, not the motel, though.
7 years ago (04-02-2018)
We were there only for about half an hour for business. We met in the lobby which was small and also had the continental breakfast area. The attendant behind the counter was very nice and helpful. The lobby had a comfy couch and lead to the hallway where rooms are. The area was clean and the furniture was in decent condition
7 years ago (07-01-2018)
The hotel is not as old as it seems to be. It has been left to deteriorate by neglect. In our room, the beds were old, the toilet rocked and the seat was gouged by what looked like cigarette burns. When the loose bathroom door handle locked itself, it took me 10 minutes to get it open. I fixed it with my Buck tool. I grabbed the phone to call the desk and the receiver cord came out because it is loose. The hot water ran out when the person upstairs had a shower. Worse complaint is that the non-smoking room reaked of smoke, especially in the bathroom and it seems like no effort was made to clean it properly.. The night clerk was pleasent.
7 years ago (10-03-2018)
Just your basic roof over your head-no frills but no scares, either. Adequately clean.
7 years ago (08-03-2018)
Worst stay possible! I'm from Illinois/Indiana and back home they have $30 rooms that are peaceful, quiet, clean and a friendly staff. $90 for this? I do not recommend this hotel to anyone traveling or with kids looking to relax. Go somewhere else. It's used for a party spot 1st and 2nd floors at least. 11/04/17.
8 years ago (04-11-2017)
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