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Reviews, get directions and contact details for Clothes Mentor

About

A resale store specializing in Designer Purses and size 0-26 apparel from popular high-quality brands.

Story

All day, every day in our stores, we pay you CASH on-the-spot, right over the counter, to purchase your better brand-name “gently-used” fashions and accessories from the past 2-3 years. Unlike a consignment shop, where you may wait weeks or even months to receive payment… we are different in that we pay you immediately for all of the items that we accept.

We buy items that are clean, in-style, and in great condition. We appreciate that your life is busy, so our buying process is automated by our computer system. This makes selling us the items that you no longer need or use… convenient, efficient, and rewarding.
Maybe you have changed jobs, changed sizes, or simply changed your mind… If you are not wearing it, get CASH for it! So clean out that closet and bring your items into our stores. Your closet will thank you for it, and you will pick up some new-found money.
Valerie Geer

Address: 11404 W Broad St, Glen Allen, VA 23060, USA
Phone: (804) 873-0139
moc.liamg@pmuptrohsmc
State: Virginia
Zip Code: 23060


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Reviews
I love this place! Great prices on quality items.
9 years ago (06-01-2017)
I went twice to sell to them. First time was okay not extraordinary but okay. Second time, I brought a whole duffle bag full of pants (multiple name brands). Not only did the workers not want to help but when one walked over she looked at about 3 of the pairs on top and said we can't take anything. I had about 20 pairs of pants. I think it was just laziness since I disrupted them eating at the counter.
9 years ago (13-10-2016)
I love this place!!! I started shopping at the Newport News store and have since added the W. Broad location. Great finds, great staff. What's not to like?!
9 years ago (12-08-2016)
I went into Clothes Mentor thinking it would be a better, quicker option than consignment.....Wrong! The 1st sales associate seemed nice enough, even though she "totally lost her train of thought, OMG, what was I just saying?" while explaining their policy on buying to me. I said it's fine I did my homework on the website. I know what you claim to be looking for. I had my clothes in a large tupperware, neatly folded and all pre-cleaned. The clothes were stored in a closet for 3months till fall came and the fashions were in. She said it would be 45min and they would text me (in the video online they show a sales associates going through your items with you, obviously a lie) Then a manager, I assume, walked in and sales associate #1 said "oh, thank god, this will take no time at all", understaffed, I guess. So I browsed a little, left the store and waited in my car for an HOUR before I got a text message to come in. They said nothing but "You can bring these two items back, freshly laundered and we might buy them." (not the name brand things I had like Prairie Underground, Calvin Klein, Free People or Kenzie plus numerous mall fashion brands like I.N.C. which they claim to want) My opinion, Rude.....and totally out of touch. Maybe buy there if you are looking for soccer mom chic but don't waste your time trying to sell. Everything I had had been bought in the last 6mths-3yrs and was clean and in good condition. I'm taking my clothes to The Hall Tree or Clementine. They must have too much inventory or poor clientele/staff. They claim high class, but my clothes that they looked at were dumped back into my container, unfolded and they didn't even look at the rest of it. I can tell because they are still folded. I didn't expect them to buy all or even half of it but this is just embarrassing for such a High Fashion and on trend store. Overpriced Goodwill, if you ask me. Don't believe the website...this store didn't hold up.
9 years ago (23-10-2016)
Love this store !!! I have sold here several times and have always been happy with their offers. The staff is always helpful and super friendly. Their clothes and prices are great!!! Highly recommended
9 years ago (10-06-2016)
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