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Cold Stone Creamery

  1. Utah
  2. Tooele Meal Takeaway

Reviews, get directions and contact details for Cold Stone Creamery

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The Official Page of Cold Stone Creamery, The Ultimate Ice Cream Experience. Super-premium Ice Cream, Shakes & Cakes customized just for you!

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Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Cakes, Shakes, Birthday Cake the Way You Want It

Address: 1197 N Main St Ste E, Tooele, UT 84074, USA
Phone: (435) 228-0120
State: Utah
Zip Code: 84074


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Reviews
ONE Day after posting the below problem with this location, I had a representative in contact with me, assuring the problem would be fixed. It is never my intention to bring good people down, but simply calling a manager does not always cut it. And some of these owners have their entire lives running on the success of their store. ***Consider the problem resolved*** I usually enjoy Coldstone! My family and I have gone quite a few times, as an evening treat. The lines can be out of control at times, but usually worth the wait! Tonight was unfortunately a horrible exception! We knew the store was closing at 10:00pm, we made a late run arriving at approximately 9:25. We arrived and ALL of the outside light were off, all the window lights were off, even the "Open" sign. We thought maybe the hours had changed, so we checked the hours on the door, which stated closing time at 10:00pm. We went inside and the staff appeared to be hiding in the back, all the chairs were on the tables, everything was tidied up for closing. We ordered the ice cream (two small bowls) and left. Only dirty dishes would have been the spoons and the cold slab. I DO WANT TO POINT OUT that she was not rude, but it was EXTREMELY obvious that she was NOT happy with our presence and the hour. I have worked in resteraunts, fast food and other customer service areas, and I can empathize with the employees wanting to close and the frustration of people coming in at closing time. But 30 minutes before close? As well as shutting the place down, making it appear closed is a bit much. This is simply not a good business practice. If I was a manager or owner, I would be furious. We have decided that we will not be returning to this location. Our family does not get a lot of extras, and we work very hard for family treats. We can easily find many places that will gladly accept our money, near closing.
8 years ago (01-09-2017)
The service was great and ice cream was good, but the bathroom was absolutely disgusting. Was here earlier in the day shortly after opening and it it doesn't look like it has been cleaned in a couple of weeks. Clean bathrooms are important.
8 years ago (10-09-2017)
What a cute place for a perfect date night!! Also, the Rocky Mountain Chocolate Factory candy inside is so wonderful!!
8 years ago (16-11-2017)
Some good ice cream here! Unfortunately this location seems to be out of basic toppings (ie: chocolate syrup...). Four stars due to the fact they no longer sing a song when tipped.
8 years ago (19-09-2017)
So I love this place. Great I've cream. Always busy. But sometimes, most of the time, it smells like feet.
8 years ago (26-07-2017)
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