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Reviews, get directions and contact details for Colorado Athletic Club - Boulder

Colorado Athletic Club - Boulder
Address: 1821 30th St, Boulder, CO 80301, USA
Phone: (303) 501-1700
State: Colorado
City: Boulder
Zip Code: 80301


Opening Hours

Monday: 5:00 AM – 10:00 PM
Tuesday: 5:00 AM – 10:00 PM
Wednesday: 5:00 AM – 10:00 PM
Thursday: 5:00 AM – 10:00 PM
Friday: 5:00 AM – 9:00 PM
Saturday: 6:00 AM – 8:00 PM
Sunday: 6:00 AM – 8:00 PM

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Reviews
My daughter joined this club. Apparently the amenities are nice. It seems quite expensive however. My advice would to be wary of the agreement that they expect you to sign. She signed a 12 month agreement. After the 12month period they will continue to charge you for the club unless you submit a form in writing requesting termination. Also they don't notify you at all prior to doing so. If you dispute the additional charges they will turn you over to collections. After 12 months it is quite understandable with all the other bills you have to forget this clause. Quite a scam!
7 years ago (14-02-2018)
Just like a lot of other places, they make cancelling your membership a pain in the ass. They require 30 day notice if you're terminating your membership and will happily bill you even if you aren't using their facilities. Based on the other reviews I've read (see Google, Yelp, etc.) this is a problem for a lot of people. Be prepared to get everything you can in writing from them. I was told that if I put a stop pay on my credit card they would send me to collections. The facility is passable but for the money you're spending it's nothing special. I'll follow up on my review if it becomes necessary for me to get an attorney involved! Update: I read a lot of the reviews on here and also their local BBB reviews. I went in person and asked to talk to a manager and didn't mention cancelling my membership. The manager I spoke with, Chaz, was super courteous and helpful and got me the form to cancel my membership. I obviously am not happy that I was billed for two months in which I was not using the facilities due to the wording of the contract. I got a photocopy of the signed cancellation form and I also followed up with their customer service office to make sure my policy would terminate and I would not continue to be billed. In all, I feel it was ridiculous to go through such a hassle to cancel a gym membership. I think it's insanely poor customer service or focus to charge people who are not using the facility. To be fair, this is common practice in the health club industry and several other health clubs in the area have similar policies. I am keeping my review at one star because I just can't see the legitimacy of this sort of practice, it's so unfriendly to customers. In addition, the pricing at CAC increases over time - I feel like pricing should be higher for new members and your loyalty should be rewarded by lowered fees over time. I do have to say that the staff was friendly and helpful and polite to me - but that doesn't make up for the fact that CAC as a company has little regard for their customers and apparently has no qualms about getting as much money out of everyone who walks in as possible. I have several friends I met during my time at the club and they have had similar, if not identical, experiences. I wish I had heeded the reviews on here in the first place and got a membership elsewhere.
7 years ago (20-02-2018)
I've belonged since '82 (go ahead, do the math:). Yes things have changed. Yes, it is no longer privately owned. The positives are many- the new facilities at Flatirons are fabulous, the instructors mostly have remained . . . there is nothing better in our area.
7 years ago (20-01-2018)
Just awful!!!! Please, please don't let them trick you into signing up here. I was cajoled and convinced by one of the representatives to sign up, even though I told her I was moving away in just one month, and the shortest amount of time you can sign up for is 3 months. She said it was no problem; that we could do a leave of absence form and that I wouldn't be charged at all until I moved back to Boulder and reinstated my membership. She also said they were having a special where you would get a $100 membership credit (to use toward a massage, etc) if you signed up at the beginning of the year. Well, that was completely untrue. When I told them that this was what I was promised as part of signing up, they were just like "Oh, well, sorry." I was flabbergasted that I was made to pay for the mistake of an employee. Furthermore, it was untrue that I wouldn't have to pay during my leave of absence -- they have continued charging me, and when I called to cancel my account, they said they wouldn't cancel it unless I paid all of the accrued fees. I ended up having to cancel my credit card so that they couldn't keep charging me. What absolute vultures. In terms of the gym itself, it's not great. I was quickly disappointed by the sub-par yoga, and the fluorescent lights (that are everywhere, including the locker rooms) gave me migraines. Although they boast about having saltwater aquatics, the indoor and outdoor hot tubs reek of chlorine, and people go back and forth between the pools and hot tubs, which means the pools end up having chlorine in them anyways. Overall, this place was a complete waste of money, and I hope this review may give you pause before even considering joining! I so wish I had read some of these reviews before making such a colossal error.
8 years ago (01-05-2017)
Staff is good, but it's driven by a corporate entity which is only interested in profits. Your money's better spent at a rec center.
8 years ago (01-11-2017)
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