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Colorado Security Products & Locksmith Services

  1. Applewood West
  2. Colorado Locksmith

Reviews, get directions and contact details for Colorado Security Products & Locksmith Services

Colorado Security Products & Locksmith Services
Address: 11805 W Colfax Ave, Lakewood, CO 80215, USA
Phone: (303) 756-1000
State: Colorado
Zip Code: 80215


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Reviews
Great Company to work with! We appreciated the great communication, customer service and attention to our needs to get a job done quickly. Hope to forge a working relationship in the future with this company as we order door hardware from time to time.
8 years ago (17-01-2017)
Giving three stars because I'm assuming I'll eventually get my lock back... I called this morning about bringing in a lock to be rekeyed. I asked how much and how long it would take. I was told 10 minutes, if there was a locksmith in the office. Well, I'd have to drop it off during my lunch break, so I didn't expect that. They asked if I could leave it, and I said yes, I just needed to pick it up today. They said they'd call when it was ready. I never got a call, so I checked the website to see when I needed to be there. "Open 24 hours", it said. I made sure I was there before 5:30. It was closed and locked. I called and said I needed to pick up my lock. The man who answered said that there was nothing he could do. So frustrating. Maybe I can take one of the locks from my back door and use it where this one was to go, for tonight, and just stuff the back door with a towel, but I shouldn't be needing to even consider that. Very poor communication.
8 years ago (31-08-2016)
These guys need to learn the importance of making sure their techs have what they need before they arrive at a job and honoring appointment times is critical. We've had two missed appointments trying to get a lock fixed. It's also not a good sign when the only comment bad reviewers get back is a canned response .
9 years ago (04-03-2016)
I recently called this company to find out what it would take to get the alarm working that was in my house when I moved in. I had previously contacted several other companies for quotes on the service, as well as what the monitoring fees would be. The woman who answered was pleasant, and set up an appointment for that very afternoon. A salesman came out, and did a thorough job of going through my house and giving me options, depending on what I wanted to spend. Turns out, technology is such these days that I was able to purchase this upgrade for a minimal cost that would allow me to manage my home alarm system right from my smart phone! I thought that was very cool, as the other companies did not mention that, and they were quoting me more then these prices just to hook up what I already had. And what made this deal even better is that they offered a huge discount if I paid for my monitoring for a year in advance - and there was no contract! The price was less then half of what I had found in research of other companies, and I can cancel at anytime. I was thrilled! The technician came out as scheduled, and was friendly, knowledgeable, and completed the service quickly. I will be recommending this company and this service to my friends and family.
10 years ago (21-11-2014)
We recommend this company highly. We choose this company because of their employees and they did not disappoint. We were so impressed with Heather, who is a long time tenant of ours and always has conducted herself in a professional and respectful manner, that when we needed to have our damaged security system replaced, we requested the estimate from her employer, CSP. The system needed was not a typical security system, it required special designing and installation procedures & the system pricing had to fall within strict guidelines. We had called other companies in the area and it was outside their area of expertise. Nick came to assess our needs first, listened to us and designed a system he felt would meet those needs and then both he & Rob worked with us on the final design and installation. Both Nick and Rob were very professional and stuck to the estimate. What few quirks showed up due to the unusual nature of the system were quickly ironed out, and the system has performed flawlessly since.
10 years ago (07-11-2014)
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