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Reviews, get directions and contact details for Racine's Locksmithing & Security, INC

Address: 408 N Santa Fe Ave, Pueblo, CO 81003, USA
Phone: (719) 542-8335
State: Colorado
Zip Code: 81003


Opening Hours

Monday: 8:30 AM – 12:00 PM, 12:30 – 5:00 PM
Tuesday: 8:30 AM – 12:00 PM, 12:30 – 5:00 PM
Wednesday: 8:30 AM – 12:00 PM, 12:30 – 5:00 PM
Thursday: 8:30 AM – 12:00 PM, 12:30 – 5:00 PM
Friday: 8:30 AM – 12:00 PM, 12:30 – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
I came into the store on Thursday, Sept. 30 looking for a key for a miniature Lane cedar chest. There were two staff at the counter, one of whom was dealing with another customer. When I inquired about the possibility of getting a key, one fellow turned it over to the other man, who was also dealing with the other customer. He asked if I could leave it. I replied that I preferred not to (I needed to use the box that weekend for a living history event). He cut me off when I tried to continue to say that I could come back next week, he dismissed me with a curt, 'Have a good day'. His manner was rude and unprofessional in a couple ways. I was willing to wait then for him to finish with the other customer. He diverted his attention from the customer with whom he was working so that he could then rudely dismiss me as well. It turned out that I found what I needed on line and ordered it. So, Racine lost a sale that day to the Internet and cost my good will.
8 years ago (03-10-2017)
Wouldn't cut a genuine Honda motorcycle key for me. Instead tried to sell me a different key that they had (not a genuine Honda key) for $8.50 when I just paid $10 for the genuine key. Haha no thanks I'll take my money elsewhere. Recommend you do as well!
8 years ago (08-11-2017)
Rude staff. Need to learn customer service. Especially woman in her cave upstairs on Santa Fe in Pueblo. Gordon needs to let her do something different. I will be taking my business elsewhere.
8 years ago (04-01-2018)
Had to have them let my wife in as she had locked herself out on her morning walk and I couldn't leave work right away to get her. They got there very fast and get her back in without breaking my pocket book. Hope to not need them again but if I do would use them again.
8 years ago (17-08-2017)
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