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Reviews, get directions and contact details for Columbus Airport Marriott

Columbus Airport Marriott
Address: 1375 N Cassady Ave, Columbus, OH 43219, USA
Phone: (614) 475-7551
State: Ohio
City: Columbus
Zip Code: 43219


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Beautifully designed bathroom. Concierge lounge. Nice building aesthetics. Excellent staff. I love this hotel!! A word of warning though: there are no cameras in the parking lot. My vehicle was vandalized and thousands of dollars worth of equipment was stolen. Other than that I will definitely stay here every time I’m in the Columbus area.
7 years ago (05-04-2018)
The staff here is the most helpful and courteous group of people we have encountered in many years. We stayed at the Columbus Airport Marriott for 6 nights to attend a conference and were impressed daily by the kindness and hospitality of everyone we came into contact with. The rooms are very clean and the bathrooms are relatively new. I don’t know what the management of this hotel is doing, but the formula is fantastic. An amazing group of people to interact with. Thanks so much!!!
7 years ago (14-03-2018)
Room was fine, if a little tired. Desk was pretty scuffed up. There was an in room fridge which was a plus, but it would have been better had that been listed in the amenities, then I wouldn't have needed a cooler. Shuttle only runs every hour, at least at 6 am, so you might have to leave an hour earlier than you need to, just to make the five minute trip to the airport.
7 years ago (01-04-2018)
This review has nothing to do with the staff as they were great.... However, upon checking I wanted to pay for my room in advance and was told 3 times that my card was declined and didn’t have the funds available, (the charge was $497 I had $600 available on it)which it was my travel card I always I put what I’m going to spend on that particular card. After transferring the money that was clearly on my card to my daughters card, the staffer realized she had forgotten about the $35 daily charge the hotel charges which increased the amount and so even though she told me $497, the charge was higher than my card amount plus the taxes/fees. Go figure, other than that the staff was fine. The hotel as a whole though, not impressed. Got there starved so we ordered 2 pasta dinner dishes and 4 bottles of water....$70!!!!!! WHAT!!!! Of course the person that brought it to the room didn’t have change so they got $80..... The food wasn’t good at all, but after spending $80 we ate it like it was a prime steak!!! That was day 1. Day 2 we ate out that evening & brought back leftovers, opened the lil freezer & the smell almost killed us. There was some food already in there that someone left and has never been checked.... UGH. Later that night, (2am) the AC stopped coming on. I tried adjusting the thermostat to 69 & still nothing... The next day (day3) after returning from a long day, the AC was not working, I called the front desk & told them and they sent maintenance. He came in, said he doesn’t know why it was happening & offers me a “box fan” to have if it continues. AM I BEING PUNKED!!!! I accepted the fan (clearly I was over it at this time). My daughter then ordered a pizza from the hotel, why, because it was Easter and everything else was closed. She ordered a personal individual size pizza for $11.00 and I swear I’ve seen plate saucers bigger than that thing!!! It was literally the size of a new roll of toilet paper!!! I was so done & never so ready to come back home 4 days & 3 nights were way too long!! I’ve never felt so prompt to write a review for anywhere until now!!
7 years ago (03-04-2018)
Professional atmosphere. Very clean. Well managed, friendly service. Restaurant and lounge in-house. Rooms are clean, well maintained and up to date.
7 years ago (13-03-2018)
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