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Embassy Suites by Hilton - Columbus Airport

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Embassy Suites by Hilton - Columbus Airport
Address: 2886 Airport Dr, Columbus, OH 43219, USA
Phone: (614) 536-0500
State: Ohio
City: Columbus
Zip Code: 43219


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
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Reviews
Very clean. Staff tolerant of rowdy children during holiday periods. Excellent evening reception. Wonderful breakfast bar options included with room. Could have more staff im restaurant during breakfast hours to bus the tables.
7 years ago (20-02-2018)
Nice property. Clean and modern with some good amenities. Free parking and good service at the managers reception. Breakfast people friendly but wont desk staff treat you like a sketch person until otherwise proven innocent.
7 years ago (12-01-2018)
Booked the room on December 31, 2017 for $129, and was later charged 174.32. Upon asking why the extra charge, they stated it’s for incidentals and will return to my account upon checkout 3-5 business days later. This was not originally told to me at booking or check in. I thought it would be helpful to know. Arrived on 1 Jan 2018 @ 8pm. Was initially told there was no clean rooms, upon rechecking, they issued one on the fifth floor which is under renovations and not accessible for the night by the hotel elevator. If we wanted to use the elevator to the 5th floor, we had to ask the front desk to escort us through to the service elevator. Mildly inconvenient! Got to the room (King suite) and it was very pleasing to the eye and appeared to be a very nice room. Couldn’t find the TV remotes, which they brought to us and no trash can in the bathroom. Minor issues, Staff was friendly and helpful, bar closed at 10, we missed the free drinks and kinda wanted one after being on the road all day, missed that opportunity. Except for construction, I’m not sure why no other rooms were available, sitting here at breakfast, there are 6 total people eating. This hotel easily has 200 rooms.
7 years ago (02-01-2018)
There was an issue with the hot water not working in all guest rooms said to be resolved by 6pm and was not resolved until 10pm. No one was able to explain the on-going problem and did a poor job in notifying guest!!! I had my teenage children stay with me and some of the staff treated them poorly and were completely discourteous! I could attest to one incident personally and it made me feel uncomfortable. Also check-in was at 4pm with no possibility really for anytime earlier than that so I was told and I stayed on a Sunday until Monday. All things considered, I would've appreciated more of an accommodation and courteous demeanor from staff...it felt like I was staying at a stuffy "big name" hotel😕 who was not worried about losing business anytime soon!
7 years ago (13-03-2018)
My son stayed and we visited for dinner. Great restaurant in house! BLT flatbread pizza and Caesar salad was excellent. Service was exceptional.
7 years ago (11-02-2018)
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