Concept Construction, Inc

Reviews, get directions and contact details for Concept Construction, Inc

About

We are a small family owned construction business that specializes in custom built homes, remodeling, siding & decks.

Address: 121 E Columbia River Hwy, Troutdale, OR 97060, USA

Phone: (503) 661-0699

Website

State: Oregon

Zip Code: 97060

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Reviews

We used Concept Construction for a house remodel from February - November 2016.  This was a very extensive remodel covering two floors involving a kitchen, family room, and a basement suite.  Problems arose with every one of Sandy's subs.  The framer delayed the project for two weeks because Sandy had surgery and he didn't get paid.  We had three different plumbers, none of which really wanted the job.  The electrician did most of our job but towards the end stopped communicating with Sandy and didn't finish the work.  This is the second kitchen remodel I have done, so I know how things do come up along the way to make these projects challenging.  I don't think we had good representation from Sandy and James at Concept as they didn't come by and manage the project after drywall, we were left to deal with their subs completely on our own.  This last March, I noticed a 10" crack in my quartz countertop on my kitchen island.  When I contacted Sandy for warranty, she refused to fix this issue and told me that it was somehow not her responsibility and that my house had settled.  Also last fall I noticed that the drywall around my modern fireplace surround started cracking.  I discovered that the cement board wasn't taped properly with thinset to prevent this.  When asked to fix this, Sandy also said that this was not her responsibility.  

In short, the difference between a good contractor and a bad one is when things go wrong.  A good contractor will warranty their work for a year.  A bad contractor will make excuses and leave you cleaning up their mess.  I am not going to say whether you should or shouldn't go with Concept Construction for your next remodel.  I just want to share my experience so that you can have an unbiased review.

 8 years ago (24-08-2017)

Concept Construction  completed a major ($60K) remodel of my home in the Alberta Arts District.  The entire crew was professional and completed the job in a most timely manner.  Sandy was particularly helpful in the design and execution.  James (son of the owner, and head of construction) kept the crew on schedule and always kept me informed of problems and progress.  I highly recommend Concept as a very professional team, they made a most difficult job (tearing the roof off, and adding a new room during the rainy season) as easy as possible for me.  No hesitation on this recommendation.

 14 years ago (07-01-2012)

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