Courtesy Automotive Service Center

Reviews, get directions and contact details for Courtesy Automotive Service Center

About

Please visit our website at: http://www.courtesyautomotiveservice.com

Story

Courtesy Automotive is a family owned and operated auto repair shop in Colorado Springs, CO. We have been providing quality car repair and maintenance services since 1989! From oil changes to transmissions, we can handle all your auto repair needs! The quality ASE certified technicians at Courtesy Automotive employ today's latest automotive technology and are equipped to deal with all minor and major repairs on foreign, domestic, and jeep vehicles. We also specialize in RV repair and maintenance. The goal at Courtesy Automotive is to listen intently to your concerns, to answer any questions you might have, and to provide you with all of the information you need to make an informed decision about your vehicle.

Mission

Our mission is to combine skill with integrity to provide superior quality and service! As a family-owned & operated shop, we talk one-on-one with customers and listen to your repair needs!

Address: 210 S 8th St, Colorado Springs, CO 80905, USA

Phone: (719) 632-2167

Website

moc.ecivresevitomotuaysetruoc@ecivres

State: Colorado

Zip Code: 80905

Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

Update Info

related searches: Courtesy automotive service center california, Courtesy automotive service center reviews, Courtesy automotive service center photos, Courtesy Automotive Colorado Springs, Courtesy Motors Chico, Courtesy Motors Chico service, Courtesy BMW Chico, Courtesy motors Subaru

Similar places near

Balta Auto Repair 815 meter I took my Ford F-150 to Robert for a oil change and inspection. Robert was very thoro...

Firestone Complete Auto Care 1 miles We had an appointment at 1pm to have them do an inspection on the car. The gentleman ...

Peak Auto Service 1 miles Chad and Mike are amazing. Mike spent hours researching for me different options for ...

Tire World Auto Repair Tire Pros 1 miles A++++ service!! Great staff, caring, knowledgeable, informative, and helping take ca...

Salims Silver Star Automotive 1 miles The staff is very pleasant and they work very responsibly. My only issue is pricing. ...

Top Tech Automotive Colorado Springs CO 1 miles I have had my wife take our vehicles to this shop religiously while I am deployed as ...

Midas 2 miles Ever since I bought my 86 MR2 I've always brought it here to this Midas to get it fix...

Saigon Auto Repair 3 miles Tony is amazing. I never thought my car could run better than it did when I bought it...

Aspen Auto Clinic - Union 3 miles Aspen Auto Clinic always goes the extra mile to make me happy, and I'm assuming all o...

Import Specialty Auto 3 miles I was very pleased with the recent service from ISA. There was a rather puzzling prob...

Lighthouse Automotive 3 miles Had a quote of over $3000 at one shop, decided to get other estimates. Rylan is very ...

Action Automotive Service Inc 3 miles The Best Auto - Repair experience I've had! I trust Tom with all of my automotive que...

Colorado Auto Repair 4 miles Jim at CAR has always been an upfront and very direct mechanic, knows when its not a ...

DNA Auto Repair 4 miles Great group of guys. I went in for a simple check engine light. They diagnosed the is...

Colorado Springs Automotive 4 miles These guys are awesome. I had an electrical issue with an old car, I've had it for a ...

TJ Auto Repair & Performance 4 miles TJ Auto is the only place I will take my car. My mom referred me to them and they hav...

Tire World Auto Repair Tire Pros 4 miles I will go no where else from now on. I had a great experience with Tire World Auto Re...

Express Auto Repair & Engine Exchange 4 miles Great small little place in downtown springs that offers individualized and personal ...

Reviews

I recommend avoiding this shop for anything other than routine, non-diagnostic work.

Within the ~6 hours my vehicle was in their care, an intermittent transmission problem became an inoperable transmission after a simple transmission filter and fluid change.

While it is irresponsible to say "they broke my car"  and blame the shop when I knew it was a high mileage vehicle and possibly prone to complete failure, I will point out these two peculiarities. I do not mean to question the shop's integrity, but to point out facts and how they impacted my perception. I still generally believe this business to be honest people who tried their best at the bad hand I dealt them.

1. When I asked for a 'worst case' scenario for either a transmission rebuild or replacement BEFORE entrusting my car to their care, the manager/front guy said "well, we will just see what will happen first after the fluid flush and filter change. Don't get too far ahead." and so forth. His reluctance to give me a solid number for a transmission replacement or overhaul should have been a warning sign, so bad on my part for not running away here or pressing harder for more honest details. He also steered away from the 'overhaul' option towards the more expensive "replacement' option. Leading to point #2...

2. When inquiring about overhauls versus complete replacements, he promoted the brand of re-manufactured parts (including transmissions) they sell, as well as displaying their logos on his clothing. My ideal situation would have been an overhaul, as it is cheaper. This place is not a specialty transmission shop, so I should have run away here as well BEFORE their actions made my car un-driveable as it seemed they would not be comfortable with overhaul.

Several hours later, a few hundred dollars, and a 5 mile (by odometer) shop worker test drive later,  and a call from the shop stating 'everything seems fine,' my wife attempts to pick up the vehicle to find that it will not go into any other gear than 1st (no reverse either). The problem has become bad enough to preclude driving to a specialty transmission shop. The price quoted for a replacement by the shop was greater than the vehicles value, and the cost of towing to a specialty shop put the margin of value for overhaul outside the vehicle's value as well. Thus, I ended up scrapping a vehicle I could have (and wanted) to save.

2 stars vice 1 star due the shop offering to apply the cost of the transmission filter and fluid replacement to cost of a replacement transmission as well as the overall positive and friendly demeanor of the employees. I wish  I would have pressed them to be more upfront about possible  'worst case' costs, expectations, and capability.

 7 years ago (18-01-2018)

Service was fantastic and quick! The folks at Courtesy Automotive will take good care of you and your car! Highly recommend for great customer service!!!

 7 years ago (28-12-2017)

They did a great job. I have a few more things I need fixed on my 02 Durango. You guys do a great job and no one else will work on anyone of my vecheicals thanks everyone at Curtesy Automotive.

 7 years ago (09-01-2018)

We have had major work done on two Toyota Land Cruisers, a 1982 and a 1988, and trust Dale and his team with all our regular maintenance on our other vehicles as well.

They are trustworthy, thorough and priced better than dealer service rates.  

We were referred to the previous owner for 4x4 work, and we have seen things only get better under Dale's ownership.

 7 years ago (14-07-2017)

We had taken an 11 hour road trip to Colorado Springs and the check engine light came on at 5pm after we arrived.  We called Courtesy Auto and explained our situation.  Dale said he could get us in early the next morning and they even let us use a loaner car so we could go sight see while they did repairs!
Amazing service!!  Fast, friendly and extremely accommodating to our needs.

 8 years ago (10-06-2017)

Comment on this business

Map, Satellite View
Street View

to add Courtesy Automotive Service Center map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=courtesy-automotive-service-center&id=1309644&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/courtesy-automotive-service-center-i1309644.html" target="_blank" title="Courtesy Automotive Service Center">Courtesy Automotive Service Center</a></p>