Creative Nail and Spa

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Address: 50 E Main St, Westborough, MA 01581, USA

Phone: (508) 366-4840

State: Massachusetts

City: Westborough

Zip Code: 01581

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Reviews

I got a gel manicure and by the time I got home my nails were peeling. I called to have them fixed and was told to come back. When I got there I was told they were going to file down the nails, paint over them (for a 7th coat) and they wouldn’t change the color. So it didn’t happen again, I didn’t want the same color, the owner said that would be $18 dollars. Even though they did a bad job the first time they wouldn’t fix the job correctly. Her excuse was it takes time to take the color off and change the color.. mind you there were no other clients. So I told her I’d go home and just take it off, she said “you can’t”.. I’ve done it a bunch of times, not rocket science, but she made it sound like they were the only ones who could only do it. Just a terrible experience. I drove back out to have them fixed and I ended leaving and going to another salon, if I was going for a color change, I was not paying them to do it. Horrible customer service.. don’t waste your money

 7 years ago (22-03-2018)

Most other places feel like they are strip malls, in comparison. This place has the spa feel and great staff.

 7 years ago (09-03-2018)

Horrible they're all rude this has to be one of the worst full sets I've ever gotten. If I could put 0 stars I would.

 8 years ago (23-12-2017)

Tina did my pedicure. She did a wonderful job. They, then had me wait ten minutes after for a gel manicure done by Thuy. Thuy was very rude and aggressive. Over all, not a great experience.

 8 years ago (26-06-2017)

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Creative Nail and Spa

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