Crowne Plaza Boston-Natick

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About

The Verve, Crowne Plaza Hotel in Natick Mass.

Story

Re-styled in 2012 to pay tribute to 20th Century Pop Culture.
1360 Worcester Road, Natick MA 01760
Reservations: 877-384-0706
More info: www.VERVEhotelnatick.com

Address: 1360 Worcester St, Natick, MA 01760, USA

Phone: (508) 653-8800

Website

moc.puorgytilatipsohevitcnitsid@gnitekram

State: Massachusetts

City: Natick

Zip Code: 01760

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

Definitely drove right by it the first time even with Waze navigation. The staff was very friendly and was quick to offer suggestions on things to do in the area and plugged the free shuttle service provided by the hotel. The decor is interesting to say the least with a focus on 1960s advertising. As for the targeted clientele, well let's just say that "avocado on toast" is on the room service menu. The free ear buds in the minimalist fitness center were a nice touch and the breakfast buffet was very good with a wide selection that was continually refreshed right up until breakfast ended at 11.

 7 years ago (15-01-2018)

This is a 3 1/2 Star Hotel and it shows. It’s right on the boarder of being a better Hotel, but for the price, it is a great value. The location is great and the staff is pleasant.

The down side is the staff is inconsistent in service and the rooms are not all the same in comfort. We were there for a week and switched from room to room. So had a lot of time to experience all they had. 

A pet peeve of mine in hotels is the HVAC system. They can be so loud and annoying. Some hotels have solved this problem but not this one. If you’re a light sleeper, I suggest going into the room and switching on and off the heating/cooling system to see if it is too loud or annoying for you. I enjoyed the hotel enough to overlook my nights of being woken by the system going on and off. The last room’s system sounded like a jet engine revving up. Thought setting it to a lower setting would stop it from turning on but that just made it worse. Because it would turn on and wake you up to be spiteful and then turn off quickly.  Oh well, you get what you pay for.

The staff at the Pantry were always nice (always tip your waiter/waitress people, even if it’s a buffet). The front desk is where it was inconsistent. 80% of the time they were accommodating. My advice to the hotel is not to let bureaucracy get in the way of great service.   Didn’t go into the bar area but it looks nice and seemed to always have people in there. Should do a better job of keeping the common area clean. Dusting the crevices and wiping down the elevator panels should be done every day. Gross to see dirty elevator panels day after day or accidentally see dust bunnies near where you’re sitting. 

Let I said, could be a better hotel. But then the price would be higher. Save your money for the mall across the street.

 7 years ago (08-01-2018)

The Crown Plaza Natick seems to be always improving. There looked to be a new casual eatery there - sandwiches and such. I didn't get a chance to try it. The new decor is a little warmer than before - previously.it seemed too modern and stark. I didn't get a.chance to check any accessibility other than the entrance - which was accessible with ower sliding doors.

 7 years ago (18-02-2018)

Wonderful hotel.. very friendly staff, clean rooms, gym on (7th) floor was spectacular.

 7 years ago (13-03-2018)

Attended for the cay show. The facility was nice. I was impressed by the decor in the lobby and the restaurant offering.

 7 years ago (19-02-2018)

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