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CubeSmart Self Storage

  1. Virginia
  2. Falls Church Storage
  3. Virginia Storage

Reviews, get directions and contact details for CubeSmart Self Storage

Story

CubeSmart Self Storage delivers storage solutions at more than 900 locations nationwide. Our high-quality storage facilities offer affordable, easily accessible storage space for residential and commercial customers. We offer flexible lease terms, and small, medium and large storage units, as well as vehicle and boat storage.

Address: 2950 Gallows Rd, Falls Church, VA 22042, USA
Phone: (703) 204-2666
moc.tramsebuc@ksa
State: Virginia
Zip Code: 22042


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Reviews
This is an affordable option in the Falls Church area. It is a clean facility and the space is perfect. The manager, Kevin Boylen, was extremely professional, informative and helpful. He was incredibly nice and even handed me a bottle of water after I moved in on a HOT day! Two thumbs up!
9 years ago (02-06-2017)
This place raises their rates annually, and are not competitive in regards to their pricing, and do not intend to be. Rate increases are more an opportunity to increase profit margins than to offset tangible costs incurred by the facility. They are very aware of the inconvenience of having to move your items to a competitive facility, and raise their rates every year, not because of any additional overhead costs, but simply because they can. Don't be fooled by their "Same Space, Same Price" mantra, where is the price the same? Also, their “convenience fee” for paying online is also just another money grab on their part and out of touch with industry standards, but given the above, no surprise. Get it any way you can. Right? Newsflash – the convenience is theirs, not yours. If you mail a check to them postmarked the first day of the month and then it's received and cashed up to 10 days later, that would create a far greater inconvenience for them, not you. In closing, I have no Axe to grind, I simply have to warn you - they WILL raise their rates, the rates WILL BE non-competitive in today's market, and they will do nothing when this is brought to their attention. Personnel-wise, they're good people, but have to justify their corporation's opportunist fiscal behavior. I hope they enjoyed the 5 years of rental - I just paid the final month I will be there. Which reminds me - no pro-rating partial months - if you're in there on the second day of the month, the full month is due and payable. Again, no surprise - very opportunist corporation. You've been warned.
9 years ago (01-04-2017)
I went to this location because it was closest to where I thought I'd be renting an apartment. Kevin and his staff are the friendliest people, and CubeSmart is absolutely phenomenal with customer service. I would recommend this location to any of my friends looking for storage.
9 years ago (30-07-2017)
I have known Kevin, the General Manager, at the Falls Church Cubesmart for quite some time. When I needed a storage unit, he always strived to find me the best available storage unit which met my needs. He always informed me of all my options and explained company policy accurately so I understood the rules. Friendly and courteous to me and everyone, Kevin is a shining star. More than that, Kevin developed relationships with businesses nearby such as Unique Thrift Store where I have worked as a Donation Attendant. Often, people would buy items from Unique and need a storage facility at Cubesmart or Cubesmart customers would need to donate items from their storage unit to our Community Donation Center. In the process, both Kevin and I would know and serve the same customers. Because of this, Kevin and I have often discussed how we can improve our service to these customers or offer ideas which can help improve our perspective operations. One example involved our need for cardboard boxes at our Community Donation Center which helped us sort and organize donations being sent to our Production Department. Kevin not only provided us used boxes but would mention to Cubesmart customers our needs when they had excess boxes they wished to discard. These customers were very happy to have donated those boxes and we were very happy to have received them. This is just one of many examples about how Kevin would create these win-win solutions so I wish there was another star I could give him. Why? Because, when it comes to Kevin, 5 stars are simply inadequate.
9 years ago (31-07-2017)
Angel helped us check in and went over the contract with us.He was very friendly and pleasant to work with. The facility is clean and it's convenient and easy to use.
9 years ago (08-06-2017)
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