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Reviews, get directions and contact details for Custom Car Care

About

Visit Custom Car Care in Decatur for a quality, pre-owned car at an affordable price.

Story

We have two locations both in Decatur. They are:

603 N 13th Street
Decatur IN 46733

and:

1410 Nuttman Ave.
Decatur IN 46733

Address: 1410 Nuttman Ave, Decatur, IN 46733, USA
Phone: (260) 724-2210
moc.liamtoh@rutacederacracmotsuc
State: Indiana
Zip Code: 46733


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Reviews
Traded my dodge 2003 truck in for a 2012 dodge. They treated us great and made sure we loved the deal before we signed any papers. Go see them. They work with u. Ask for Dean or Dan.
7 years ago (30-08-2017)
Best prices around
7 years ago (21-12-2017)
I could have given 5 star, but all it takes is the fact that they don't want to help back up their vehicles and satisfy customers when an issue is known with vehicle before the sale! They appear to care, but once the car leaves lot, you're own your own. Sales people were nice and did what they could to help out. I checked out the vehicle I wanted, which happened to be in the showroom, and saw a few issues. The front brakes really needed replaced, the tires were the wrong size and rear two were past legal limit on most of it, and someone modified the headlight wiring. I went through credit app before test driving vehicle, and all was good. Upon testing the car, I found the shifter had some horrible slop in it and getting into 5th was a chore. The reverse lock out, on shifter, was also useless as it could go into gear without lifting up. I knew someone had cut up the base and something else to the shifter. Came back and thought about whether or not to get vehicle. I talked about the issues I had, but mainly the shifter. I was told they would want to work with me to fix it, if/when the problem was found. So I said okay, and we got the car with an extended warranty. Driving home, I found it had bad engine mounts too. But we get home and I look at shifter to see what has happened, and found a bushing was missing and was held together with zip ties. Also, the base of the shifter was cut which also caused problems. I notified my salesperson and she did what she could, but the manager refuses to take care of problem now. Says I bought it full well knowing the issue and it is my problem. They also said to wait a month and use my warranty to cover problems! Really? The warranty doesn't cover the shifter! I wasn't asking to replace the tires, or the bad front brakes, but I just wanted the shifter fixed! So I won't be going back again. If the car has a problem and it is known between both parties, better take care of it for your customer.
9 years ago (19-03-2016)
The people worked well with us and overall a great place.
8 years ago (14-04-2017)
Extremely happy with my multiple vehicle purchases and continuous service visits with this dealership. I have been purchasing and servicing my vehicles with this dealership for almost 10 years and could not be happier. Dan, Brian, and the rest of the staff have always been great to work with.
9 years ago (03-04-2016)
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