CVS

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Address: 13215 Shaker Square, Cleveland, OH 44120, USA

Phone: (216) 991-3904

Website

State: Ohio

City: Cleveland

Zip Code: 44120

Opening Hours

Monday: 8:00 AM – 10:00 PM
Tuesday: 8:00 AM – 10:00 PM
Wednesday: 8:00 AM – 10:00 PM
Thursday: 8:00 AM – 10:00 PM
Friday: 8:00 AM – 10:00 PM
Saturday: 8:00 AM – 10:00 PM
Sunday: 9:00 AM – 10:00 PM

Update Info

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Reviews

This is a  very busy location that includes a drive-up pharmacy pickup. it is in an upscale neighborhood with impatient and demanding customers. The pharmacy staff is dependable and courteous given the volume and clientele. Seems to lack much customer support otherwise. Since January 2018 I've had to wait 3-times for 2-7 days for "out of stock" medications, and refrigeration/freezer cases were "out of order" for over 4-months, October 2017-February 2018.

 7 years ago (10-03-2018)

Pick a good time to get there and you get in and out quickly. The staff has been professional and courteous. I moved my prescriptions as they are very convenient with a drive through.

 8 years ago (24-12-2017)

It is a big pharmacy with capabilities to cater a high patient load. I had to wait for 40 min to pickup a prescription which was sent from an another state. The pharmacist didn’t explain why it took that much time to see the prescription. They are not rude but not that helpful either. It feels like that are overburdened with work for some reason.

 8 years ago (03-12-2017)

The pharmacy wouldn't give us the medication because we were 2 minutes late getting in line.  The pharmacist asked us to go to another CVS.  Customer service needs a but of improvement IMO.

 8 years ago (30-09-2017)

I went to CVS Pharm to pick up prescription before I got on the rapid train for work. I'm standing in line (one person was in front of me). The clerk spent about 10 mins looking for customer's prescription! I mean, it looks like prescrips are in alpha order but this clerk could not find what she was looking for. I had to leave after the 10 mins. I mean, wow! And there's ALWAYS a line for meds and at front counter...ALWAYS!!! Ridiculous! I'm moving my meds to another pharmacy ASAP!  This store seems to not have enough workers. Also...prices are high. I only go to CVS for meds, nothing else!!

 9 years ago (16-01-2017)

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