CVS Pharmacy

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Address: 3500 East-West Hwy #1200, Hyattsville, MD 20782, USA

Phone: (301) 955-0006

Website

State: Maryland

Zip Code: 20782

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Reviews

The absolute worst customer service that could be administered; the young lady was absolutely disrespectful. I would never hope that anyone would be fired but this would be justified. Absolutely and without a doubt changing my location for prescription. I asked about my prescription and her response was did you place an order..I told her they called me to come and pickup today which is why I was there and she said well we restocked it. Never again..she needs to recognize that as a customer I have a choice and it will not be CVS Target at 3500 East West Hwy #1200 and specifically because of her. I had her refill my prescription but I have absolutely no plan to pickup. Bad Bad Bad Bad Customer Service, all caps!

 8 years ago (18-04-2017)

Regularly 10-15 minute wait in line.  CVS appears to staff 3 emloyees at this location, but normally only one attends the counter.  The others are slow to step to the counter when a line backs up, and when they do, it is with an attitude - as though it is an imposition to deal with the public.  Convenience of location is the only factor that keeps us returning.  To be fair, there is usually one employee with an attitude of customer service and they are overly persistent about calling when a scheduled perscription is filled.  Side note: avoid the Starbucks at the front of Target unless you fancy watered down coffee.

 8 years ago (24-07-2017)

Good Service. Came for a Flu shot. Called back a month later for the records and they were able to fax it to my employer with no problem

 8 years ago (24-05-2017)

I wouldn't give even a star if I could. I dropped off my prescription on Monday. They don't have it in the stock so I was asked to come back on Wednesday. I came on Thursday morning. My medicine wasn't ready and young lady, Daisy told me to wait 10-15 minutes so that she will put it as urgent. I kept on asking after 15 minutes because I took a break from the work to pick up this prescription. Finally, I got my medicines and it took over 45 minutes. Staffs are unprofessional, no apologies, just the word I heard was "I Know". Very poorly managed store!!!

 9 years ago (07-04-2016)

Poorly stocked, many items in the wrong places, items missing prices or priced incorrectly, staff not very friendly 

 17 years ago (04-09-2009)

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