Dakota TV & Appliance

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About

Locally owned for over 55 years! We sell all major brands of appliances & electronics plus an awesome service department for all your repair needs!

Address: 2218 32nd Ave S, Grand Forks, ND 58201, USA

Phone: (701) 772-5533

Website

State: North Dakota

City: Grand Forks

Zip Code: 58201

Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

My father bought a dryer heating element. Well turned out we just got used dryer from a friend and so we are trying to return the heating element about a week and half later barely opened. It was never used and still in the same pristine shape when purchased. The salesperson called me leaving voicemail and they will return the part as long as it hasn't been used or show signs of usage. I think overall this will go smoothly and they will probably give a refund!!! Which is the right way to handle business!

 7 years ago (06-03-2018)

Very nice. Helpful staff. Informative. Very good.

 7 years ago (25-02-2018)

BEST customer service around....will match anyone's price,too...

 7 years ago (10-02-2018)

I purchased all of my appliances and electronics for my home from Dakota TV & Appliance.  They installed everything and did an awesome job.  I was given complete instructions on the operation and maintenance of each one.  This company is locally owned and it is apparent that they value the local community.

 7 years ago (30-10-2017)

ABSOLUTELY AWFUL COMPANY!! First and foremost customer service is pathetic. My family and I went in to buy an appliance PACKAGE (one they were not even aware was on their website) we unfortunately dealt with a VERY rude salesperson (Rod) that should of been our first sign not to buy from here. We asked to see the AMANA appliance package... his remark was "we don't have a display for that, if you expect us to display every package we would need to purchase five more buildings) we did leave after that remark... but returned the next day and made a point to work with a different salesperson (Mike) he was very pleasant to work with, so we decided to purchase our package with him, and he told us it would be in within a week. A few days later I stop in and tell them we need to switch to a smaller fridge....I again have to deal with Rod. He tells me that even though I'm downgrading to a smaller fridge with no ice maker or water dispenser he won't do anything about the price cause they already aren't making money off our purchase.. so I ignore the comment and purchase the smaller fridge. From this point I call every week for an update on delivery, three weeks later we STILL don't have our appliances.... mind you we have a one year old, so three weeks without appliances gets kind of hard to take care of your family. After three weeks and two different salesmen, our purchase was given to a THIRD salesmen (Andy) who was also ok to work with aside from him badmouthing his fellow employees (VERY unprofessional, and irrelevant) at that point we decided we've had enough of the headache, dishonesty, and horrible service. We canceled our order and went to LOWES, we got a lower better package deal, and GREAT service, we even got free NEXT DAY delivery! 
Bottom line is act PROFESSIONAL, be HONEST, and treat your customers with RESPECT. 
Had Dakota TV and appliance done this they would have gained very loyal customers.

 7 years ago (29-09-2017)

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Dakota TV & Appliance

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