Daniels Air Inc.

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Address: 209 S Shady Shores Rd #100, Lake Dallas, TX 75065, USA

Phone: (972) 221-8834

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State: Texas

Zip Code: 75065

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Reviews

We've been doing business with Daniels Air since 2003.  Tracey Daniels came out in 2003 to bid and then assist with the install back then.  We were very pleased with their work.  Fast forward to Monday, Oct. 9, 2017 - the unit they installed, after 14 years has stopped blowing cold air.  I call Daniels Air, and Jay Daniels comes out within a few hours to take a look.  Evaporator coil has corroded to the point of releasing all refrigerant.  We make the decision to replace rather than repair.  The crew comes out the next day to do the install.  They finish up by 4pm.  That's excellent service to be able to have us back up and in service in 2 days.  I'm very happy with their work and would highly recommend Daniels Air to anyone needing HVAC service.

 8 years ago (11-10-2017)

We called Daniel's Air to come in and inspect another contractor's work and give us a quote.  They were extremely professional and prompt with their response.  Their technician, Daniel, showed up the next day.  He was very nice and knowledgable.  He looked at everything, pointed out the mistakes and what needed to be replaced.  He brought in 2 more technicians to help him out and they finished the job in 2 days.  What a great service.  I would definitely recommend them.  Thank you

 8 years ago (07-04-2017)

Called Daniels when my motor died on my outside unit.  Tony showed up that day and confirmed that the motor was dead.  It's a unique motor so it had to be ordered.   They had it the next day and installed.  Tony, the technician, put up with all my questions and was just awesome the whole time.  He never once made me wonder "what is he doing?".  I wish all companies had this kind of service.  Thank you Daniels Air and especially Tony!!!

 9 years ago (03-08-2016)

We were in the middle of selling our house and Saturday night the AC went out!!  We have an open house scheduled from 2-4 on the next day.  I called first thing Sunday morning and they responded quickly.  With in an hour Nick was there, found the problem and he had the part on the truck and fixed the AC.  The house was nice and cool by 2 pm.  Oh and we got a contract on the house that night.  
THANKS GUYS!!! you saved the day!
Vince

 9 years ago (11-07-2016)

I DO NOT recommend this company. Horrible customer service not only from the representatives but also from the owners. They are NOT trustworthy. They kept changing the pricing & how they work... they work to benefit them by taking more money out of your pocket for doing nothing. One owner told me that they always charge a base hourly fee of 2 hours whether the tech is there for 5 hours or 1. I said that's funny because in our previous bills (spent thousands of dollars with this company in previous years) we were ALWAYS charged by the hour and had multiple invoices to prove it. He had NOTHING to say. Not once did the owners try to accommodate us or apologize for miscommunication on their employees behalf. They clearly are money hungry and not customer service friendly.

 9 years ago (07-07-2016)

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